The Inn is beautiful and your time there will be the best you ever had once you get past the front desk. The beautiful young girl would prefer keep her head down on the desk singing a Katie Perry song rather than answer any questions. This happened more than once. My children wanted to play tennis and she shrugged them off. The doorman was able to provide them with the information they needed. Once past the front desk.... the service is second to none. The staff is incredible. Restaurant, grounds, and views are the best in Mazatlan.