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“Good rooms, check the price carefully” 3 of 5 stars
Review of Hotel Hacienda Mazatlan

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Hotel Hacienda Mazatlan
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Hotel Hacienda Mazatlan
Av. del Mar y Flamingos, Mazatlan, Mexico   |  
Hotel amenities
Ranked #68 of 76 Hotels in Mazatlan
Top Contributor
108 reviews 108 reviews
23 hotel reviews
Reviews in 43 cities Reviews in 43 cities
54 helpful votes 54 helpful votes
“Good rooms, check the price carefully”
3 of 5 stars Reviewed January 15, 2007

We stayed five nights at Hotel Hacienda, it is a charming hotel but billing practices were problematic for us. At checkin we were first told there were no rooms, then a change and there was one, we asked about a length of stay discount and told there were none available.

We talked with three other guests who were given discounts, for one night stays we paid 83 dollars a night, (70 plus 13 for stove and dishes) two other guests reported they were charged 50 dollars,and another would not say but it was less than 50. We were also placed in a second floor room, the lower rooms are noisy from street traffice and had no light blocking curtains. To be fair we were moved by another receptionist when we asked to be moved.

I would be cautious about staying here unless you are really willing to advocate for yourself. I speak some Spanish but not fluently. Thought I have to say the resort is nicely located and views are good.

  • Liked — Location and friendly guests
  • Disliked — Not particularly welcoming to international travelers
  • Tips/Secrets — Negotiate the price
  • Stayed January 2007, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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18 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Spanish first
  • Any
English first
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Additional Information about Hotel Hacienda Mazatlan

Address: Av. del Mar y Flamingos, Mazatlan, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #68 of 76 Hotels in Mazatlan
Price Range (Based on Average Rates): $$
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