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“Good and bad” 2 of 5 stars
Review of Sea Garden Mazatlan

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Sea Garden Mazatlan
Calz. Sabalo Cerritos S/N | Zona Hotelera Norte, Mazatlan 82110, Mexico (Formerly Mayan Sea Garden Mazatlan)   |  
Hotel amenities
Ranked #31 of 76 Hotels in Mazatlan
Denver, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
43 helpful votes 43 helpful votes
“Good and bad”
2 of 5 stars Reviewed March 30, 2006

Upon arrival we were 'tagged' to get a free taxi ride from the airport to the resort for listening to a promotional speech. After declining that offer and paying our way to the resort we again were 'tagged' to get a free ride back to the airport plus a free gift. My husband specifically asked if we were being targeted for a sale and were told "No." The person behind the information counter said that it was their way of showing their appreciation for our visit---again, we declined.

We stayed for five days on the third floor of the Coral Building. The views were spectacular...one pool and the ocean beyond from the balcony and out the front door another of the pools. Alas though they were not heated and too cool for our tastes. Thank goodness there was one small heated pool...some hot tubs would be a welcome addition.

The room was just okay and although it was clean, the beds and sofas were not that comfortable and the one room had no window looking out and was made of foam pads, sort of like sofa/daybed style. A simple matter could take care of the issue of chairs being drug across the tile floors of the unit above, disturbing tenants below by putting felt feet or some such material on them.

The water pressure and towels were great, the soap and shampoo were poor quality. No paper towels or soap to wash dishes were provided and only one of the hot plates worked. The shower leaked extensively onto the floor causing water to pool outside the fixture and on into the hallway...not good for sheetrock, units below, etc.

The staff was friendly and helpful. The breakfast buffet was the best, secondly we liked the Sunset Grille. We gave up on dinner buffets as we were very disappointed. There seemed to be a lack of 'fresh' food and other than tomatoes, onions and jalepenos, the vegetables were far and few between. The Sea Market could use some additions to their inventory.

The beach was awesome and that is where we spent the majority of our time, however I know why people hang out at the pool...so they won't be constantly barraged by vendors.

The gym needs more than two treadmills and the weight equipment is dated. The game room and computer access was nice and appreciated. The grounds were absolutely gorgeous and a feast for the eyes.

The stores (both the market and the boutique) had minimal if any books/magazines in English as well as products listed all in Spanish. The television programming was inadequate as we never could find a menu and most of the stations again were in Spanish. I understand that we were visiting Mexico, but when you are from the US and speak English, it would be nice to hear English.

We would not stay at this resort again, but would perhaps try another of the Mayan properties.

  • Stayed March 2006
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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296 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Austin, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 25, 2006

We were here for one week in late Feb 2006. This hotel was a perfect example of "you get what you pay for" I am not sure what the other reviewers paid or expected but I thought I was adequate. The grounds are very nice and the staff was great from the waiters to the towel boys. The beach was very nice and clean.

We had a "2 bedroom" which was more like a small one bedromm with a closet. The 2nd bedroom is tiny and does not have real beds in it; just some cushions on top of a cement foundation. It was not a problem for us as my 4 year old had her beloved care bear inflatable bed, but I cannot see adults sleeping on those "beds" The "kitchen" was a tiny refrigirator and a two burner stove which we never used, the coffee pot came in handy.

We had a great time in Mazatlan, and only showered and slept in the room. As long as you know what you are getting for your money, you will not be shocked. We had a great time despite of the room, but will stay at Costa Bonita the next time we return to Mazatlan which we fell in love with.

  • Stayed February 2006
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed March 13, 2006

We stayed at the Mayan from mid February to early March ( 2 weeks)of 2006. Our suite was small but comfortable.We had 4 adults staying the first week and we didn't feel too crowded. The rooms are a little dated but were kept very clean.The grounds around the resort were kept immaculate at all times. I've never been to a resort that was kept so pristine.The landscaping was exceptional.The pools were also very nice. The water was cool but very refreshing on a warm day.The weather was great. High 70's to low 80's, blue skies, light breeze. The beach was very nice.I took a long walk early each morning for several miles.Felt very safe.The only thing I didn't like was the beach vendors constantly bothering you as you relaxed on the beach. Over-all, we enjoyed our stay very much and would go back again.

  • Stayed February 2006
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed March 12, 2006

I have just spent 2 weeks in Mazatlan, the first at Pueblo Bonito (a Gold Crown Resort) which met every expectation and criteria. The second week was spent at the Mayan Sea Garden Vidafel (also with a Gold Crown Rating)

I can't figure out how it got Gold Crown status.
The Gym was out of use for the entire week & the resort had no hot tub. We ran out of hot water and no one ever challenged or stopped the inconsiderate teens who disturbed us late at night. The resort has only one restaurant and no where to sit indoors other than the lobby with the most uncomfortable seating.
Our 2 bedroom accommodation extremely small, cheap & nasty with warn & shabby furniture and inadequate storage for clothes, as well as inadequate lighting. The bathroom left a lot to be desired as well and the partial kitchen which was ill equipped. There were no top cupboards. The sink & hot plate counter was at least 6" lower than normal kitchen counter height. Credit where it is due! The only redeeming feature was the garden & the staff were very pleasant & friendly.

S.S.

  • Stayed March 2006
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed March 7, 2006

We just returned from the Mayan on March 5, 2006. Overall it is a pretty nice place but definetly not a gold crown like RCI has it listed. The vendors on the beach are quite annoying and don't take no for an answer very easily unless put sternly or if you pretend like you are sleeping. NO need to tip because they figure in 15% even if they are not bringing it to you. The bus is the way to go since this hotel is quite a trip to the gold zone. Grounds are kept very beautiful. We switched rooms after 1 night because the one that they originally gave us you couldn't move in and the second bedroom was very small.

  • Stayed March 2006
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 6, 2006

I read many reviews about the Mayan Sea Garden, in fact I own a time share with the Mayan Palace. I was afraid to see it, as there are many horrible reviews. I must admit it is not a Mayan Palace or a Grand Mayan, but it is over 30 years old and is great considering it's age. The grounds and the pool are beautiful, the rooms are fine, not new by any means, but they are better than many others you will find. Plus, it is Mexico for gods sake, don't go to Mexico if you aren't prepared for a few surprises. Think of it as an adventure. We did take my 90 year old mother, and they do have elevators. She usually stays in Hawaii in the upscale resorts, but she even had a wonderful time. I was having nightmares of what we might find. The rooms are very clean, the staff is friendly and willing to help. We saw a few rooms and were able to choose. We had a GREAT time. The only draw back is that it is far from town and it is expensive to take a taxi. The bus is only 80 cents but we had my mother with us so we took a taxi most of the time. I took pictures and will post them soon. I would go again...Happy in Oregon

Was this review helpful? Yes 28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth NH
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 5, 2006

We just returned from a week's vacation at the Sea Garden. The grounds are beautiful and the staff were all friendly and helpful. We were fortunate to stay in the Coral Tower on the 11th floor overlooking the pool and ocean. When we upgraded my Mayan time share to a Mayan Regency, we asked the sales person to use his influence to get us a great room, which he did. My only complaint was the "jail room" as the second bedroom, and the 2 burner stove top that we used only to fry a few eggs. The day before we left, they replaced all the mattresses and began renovating the gym. It's nice to see they're spending money on upgrading things.
The pool was quite cool, but the ocean was warmer with no undertow.
We took the public bus into town for 50 cents- no big deal. The pulmonias were a blast!
We did room service for dinner a few times. Very good food at a reasonable price.
All in all we would recommend it and return again in the future.

  • Stayed February 2006
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sea Garden Mazatlan

Address: Calz. Sabalo Cerritos S/N | Zona Hotelera Norte, Mazatlan 82110, Mexico (Formerly Mayan Sea Garden Mazatlan)
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 On the Beach Hotel in Mazatlan
Price Range (Based on Average Rates): $$
Number of rooms: 300
Reservation Options:
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Also Known As:
Mayan Sea Garden Mazatlan Hotel Mazatlan
Mayan Mazatlan
Mazatlan Mayan Sea Garden
Mayan Sea Garden Hotel Mazatlan
Mayan Palace Mazatlan

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