Upon arrival we were 'tagged' to get a free taxi ride from the airport to the resort for listening to a promotional speech. After declining that offer and paying our way to the resort we again were 'tagged' to get a free ride back to the airport plus a free gift. My husband specifically asked if we were being targeted for a sale and were told "No." The person behind the information counter said that it was their way of showing their appreciation for our visit---again, we declined.
We stayed for five days on the third floor of the Coral Building. The views were spectacular...one pool and the ocean beyond from the balcony and out the front door another of the pools. Alas though they were not heated and too cool for our tastes. Thank goodness there was one small heated pool...some hot tubs would be a welcome addition.
The room was just okay and although it was clean, the beds and sofas were not that comfortable and the one room had no window looking out and was made of foam pads, sort of like sofa/daybed style. A simple matter could take care of the issue of chairs being drug across the tile floors of the unit above, disturbing tenants below by putting felt feet or some such material on them.
The water pressure and towels were great, the soap and shampoo were poor quality. No paper towels or soap to wash dishes were provided and only one of the hot plates worked. The shower leaked extensively onto the floor causing water to pool outside the fixture and on into the hallway...not good for sheetrock, units below, etc.
The staff was friendly and helpful. The breakfast buffet was the best, secondly we liked the Sunset Grille. We gave up on dinner buffets as we were very disappointed. There seemed to be a lack of 'fresh' food and other than tomatoes, onions and jalepenos, the vegetables were far and few between. The Sea Market could use some additions to their inventory.
The beach was awesome and that is where we spent the majority of our time, however I know why people hang out at the pool...so they won't be constantly barraged by vendors.
The gym needs more than two treadmills and the weight equipment is dated. The game room and computer access was nice and appreciated. The grounds were absolutely gorgeous and a feast for the eyes.
The stores (both the market and the boutique) had minimal if any books/magazines in English as well as products listed all in Spanish. The television programming was inadequate as we never could find a menu and most of the stations again were in Spanish. I understand that we were visiting Mexico, but when you are from the US and speak English, it would be nice to hear English.
We would not stay at this resort again, but would perhaps try another of the Mayan properties.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA and Otel so you can book your Sea Garden Mazatlan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Mayan Sea Garden Mazatlan Hotel Mazatlan
- Mayan Mazatlan
- Mazatlan Mayan Sea Garden
- Mayan Sea Garden Hotel Mazatlan
- Mayan Palace Mazatlan