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“Recent stay at Sea Garden, Mazatlan” 4 of 5 stars
Review of Sea Garden Mazatlan

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Sea Garden Mazatlan
Calz. Sabalo Cerritos S/N | Zona Hotelera Norte, Mazatlan 82110, Mexico (Formerly Mayan Sea Garden Mazatlan)   |  
Hotel amenities
Ranked #28 of 76 hotels in Mazatlan
Beaverton, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
“Recent stay at Sea Garden, Mazatlan”
4 of 5 stars Reviewed March 1, 2012

We just returned from our first ever visit to Mazatlan. We stayed at the Sea Garden, the grounds were great, the one thing we found while staying there was a great little massage place just a short bus ride from the resort. Marina Massage is located in the Golden Zone just across the street from Pueblo Bonito. Very clean, and great price. $20 an hour for a massage. The owner has been a massage therapist for 15 years and has just recently opened her own shop. The therapists she has working for her are wonderful. We had two appointments and would have made more if we had the time. If you get a chance check it out. Marina Massage is on the same side of the street as the Fish Market and the Meat Market. Wonderful way to spend part of your vacation!!!!

Room Tip: When checking in and you have reservations for the Mayan Palace have them show you the room prior to...
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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282 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 20, 2011

Our recent stay at the Mayan Sea Garden was better than we initially expected. The Hotel has closed about half of their older buildings and is continuing with the Main and newer buildings. Being one of the older hotels in Mazatlan they have focused their attention and much of that is in the beutiful grounds and pool areas. The Concierge desk was an asset for things like booking a tour outside tour desk hours, and supply info on restaurants and attractions. Bus to town from the bus stop at the Hotel Entrance is 9.5 pesos or taxi fares like 100 pesos to the Gold Zone or 140 to downtown and the Green Bus is air conditioned. Hotel food is good and restaurants like Playa Bruga is down the beach or Tacos Escorpio by Henry is just across the road.

Room Tip: Ask for a beach view on checking in
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoria
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 29, 2011

I have just read a few of the reviews for the Sea Garden and I was shocked to see complaints about the staff being unfriendly. My experience has been very different. I make it a point to remember the staffs names and amazingly they remember mine from year to year. I can only suppose that you receive the treatment from them that you give out.

One person recommended not buying into the Sea Garden, impossible to do as it has not been sold for years and the information that most of it is being demolished and rebuilt in the near future is readily available. I don't go there for the newness of the buildings but the wonderful atmosphere.

The only improvement needed very badly is the restaurant and lounge. The prices are definitely too costly, which is why they are not fun places to go as they are almost always empty. However, there are a few good restaurants in the area and cabs and buses are cheap.

Final word, relax and have fun there and don't expect 5 star rooms, because you aren't paying for 5 star.

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 7, 2011

We were worried when we read the reviews of previous stays but decided to give it a try. We were pleasantly surprised by the service and cleanliness of the hotel and a bonus was the beachfront view! It is a little dated but we were very comfortable and would definitly stay again. We couldn't have asked for more for the money.

Room Tip: rooms ending in 01 beachfront
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  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Vancouver, Canada
1 review
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 28, 2011

Just back from a 1-week stay with wife and 3 kids under 5. Our experience was nothing short of excellent, with a couple of comments. The Good: super-friendly staff (Hola Manny!), excellent housekeeping, fun pools (yes, multiple), quiet stretch of beach, 2-for-1 happy hour, fun games room for all ages. The average: sure, the resort's not the newest, but it's clean and well maintained. The bad: I would have liked a more active kids' club so the parents could catch a break for a while, but I love my kids and don't avoid spending time with them. Biggest complaint would be the beach could be a little cleaner, especially for a private section, and the beach vendors, while polite and not pushy, are always lingering. Oh, and clean the bird poop off some of the pool lounge chairs (there were tons of empty spots to choose from, so not a show-stopper). Now to set the record straight on a few things: there was absolutely no mold (I'm allergic, I would know), the staff were all excellent, and the on-premise market has everything you need to feed a family, including a vegan. Sure, it's more expensive than a supermarket, but by Canadian standards it's not outrageous. If you're looking to save money on food while on vacation, I suggest you adjust your priorities. As for internet, there's no wi-fi and I didn't check out the cost at the computer centre, but I'M ON VACATION AND DON'T WANT TO BE ONLINE!! Again, check your priorities. Bottom line: know that Sea Garden is well north of the main strip with no supermarket nearby, and know that it's not a shiny new resort. With that in mind, have the right expectations on price and amenities and you'll enjoy thoroughly, as we did.

  • Stayed March 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 13, 2011

lucky for us, I read the reviews that are posted here!
Best tip that was shared...leave your luggage where it is...
tell them you want to see the room first...chances are good your going to want to see another!
The restaurant has a buffet on Saturday nite from 6-10
still not sure what it was...thought it was seafood...
we arrived at 7:00 put our drink orders in..
was at least 10 min. till they showed up!

we finally get our drinks ..go to the buffet
and its empty!

we went back to the table and thought we'd wait..
and wait...and wait...

got a bit of attitude from the waiter
when we complained!

  • Stayed March 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Paul, MN
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed March 8, 2011

First, the fact that this facility is removed from the Golden Zone and its services seems puts its guests at some disadvantage. This fact seems to drive prices and policies at Sea Garden. The restaurant pricing is high relative to quality. The daily cost for internet service is outrageous ..... the highest I've ever experienced anywhere. There is no wireless service available.
This was the third room of my second stay in my second building of this resort. While better than my first experience a number of years ago, there was still a low but pervasive evidence of mildew in the bathroom. Those with respiratory problems should avoid this resort.
Finally, in a resort city which is generally very welcoming and friendly, this facility continues to employ a large number of staff who are not friendly, not accomodating in any way and simply would rather ignore you than deal with you. Sad, but true.

  • Stayed February 2011, traveled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sea Garden Mazatlan

Address: Calz. Sabalo Cerritos S/N | Zona Hotelera Norte, Mazatlan 82110, Mexico (Formerly Mayan Sea Garden Mazatlan)
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 On the Beach Hotel in Mazatlan
Price Range (Based on Average Rates): $
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Also Known As:
Mayan Sea Garden Mazatlan Hotel Mazatlan
Mayan Mazatlan
Mazatlan Mayan Sea Garden
Mayan Sea Garden Hotel Mazatlan
Mayan Palace Mazatlan

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