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“Felt like home with a Mexican flair” 5 of 5 stars
Review of BEST WESTERN Posada Freeman Express

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BEST WESTERN Posada Freeman Express
3.0 of 5 Hotel   |   Av. Olas Altas No. 79 Sur, Mazatlan 82000, Mexico   |  
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Ranked #21 of 76 Hotels in Mazatlan
Victoria, Canada
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
39 helpful votes 39 helpful votes
“Felt like home with a Mexican flair”
5 of 5 stars Reviewed March 9, 2013

The wonderful staff made us feel really welcome and at home. Our Expedia reservation had not come in when we checked in, but Isaac at the front desk didn't bat an eyelash and put us in one of the best rooms in the house, on the 8th floor. We had an ocean view room and enjoyed sunsets and the sound of the waves crashing on the beach, but since we were so high up, we could hear very little street noise. There is a nice balcony with chairs to enjoy the sun or you can go to the rooftop pool.

As others have said, the buffet breakfasts are very good and Roberto and crew will order you an omelet or French toast if you like. The beds are firm but better than in other Mexican hotels. The rooms are clean, bright, and spacious, and the maid service is thorough and efficient. Note that there is no toaster or microwave in the room as on one of the websites. But there is a coffeemaker, hair dryer, safe, TV with a dozen or so English channels, and free wifi. The elevator is interesting but you get used to it, and as far as I am concerned, it is quite safe.

This hotel is not a five-star all inclusive, and that's not what we wanted. It is a budget hotel that offers a Mexican feel with English-speaking North American service. It's in the heart of the Old Town, and literally dozens of restaurants are nearby, offering Mexican, American, Sushi, pizza, coffee, the works. There's a bike rental nearby so you can ride up the Malecon to Valentino's, about an hour ride each way. It's a 10 minute walk to the ferry to Stone Island, or to the Plazuela Machado. Frequent bus service can get you to Mega or El Cid if you so desire. I'm definitely going back.

Room Tip: Book an oceanside room on the 7th or 8th floor to be above street noise but still able to hear the w...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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72 reviews from our community

Traveler rating
    27
    29
    10
    4
    2
See reviews for
11
26
6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Edmonton, Canada
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 22, 2013

We felt as though we were experiencing life among Mexicans instead of other tourists during our stay. Our balcony faced the ocean and the seawall where every morning we saw people going to work, taking their kids to school and walking their dogs. Delicious buffet breakfast included. Our waiter offered us choices not on the buffet. Clean rooms and gracious hotel staff. Lots of good restaurant choices nearby. Walking distance to Plaza Machado. All for under $100 C per night!

Room Tip: Ask for ocean view room.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eugene, Oregon
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 2, 2013 via mobile

We were on a driving trip from Oregon to San Miguel de Allende, Mexico, and decided to take a break from the driving by spending three nights in Mazatlan. After a previous stay, we knew we preferred to stay near the historic town center instead of the touristy Golden Zone. And because we had our car, we wanted a place with off-street parking. After an online search, we chose the Freeman, which is right across the street from the beach at Olas Altas. We were so happy with our choice!

We got a room with two comfy double beds with a partial ocean view. It was very clean, and had an armoire for hanging clothes, a safe, a desk, a nice bath with beautiful vintage Mexican tiles and a hair dryer. The very reasonable price of the room included an AMAZING Mexican breakfast buffet that included eggs with ham, chilaquiles, yogurt, fruit, cereal, milk, beans, salsas, fresh squeezed orange juice, good coffee, etc. The servers even offered to make custom omlets. It was quite a morning feast, and the servers were fun and personable.

The hotel was built in the 1940s and retains the old word elegance with beautiful artistic touches. The painting on the domed ceiling in the lobby is gorgeous. Also, the hotel is one of the tallest buildings in the area, and the 10th floor rooftop deck/bar offers perhaps the most stunning sunset views in the city.

A word of caution: We laughingly referred to the hotel elevator as "Lurch" because it made some weird sounds and sometimes shook a bit. But it was perfectly safe, and we felt comfortable after the first ride.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kelowna
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 31, 2012

Great value for the price! Very good service, nice and full buffet breakfast, on site parking, wi fi, ocean view rooms, roof top pool and bar with happy hour, beach across the street and nice restaurants within walking distance as well as a liquor store :)

Room Tip: Get ocean view and higher floor!
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Cruz de Huanacaxtle, Mexico
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 23, 2012

Professional service, room with a view, great value for the price. A very nice full buffet breakfast is included which included everything from fruits, mexican dishes and traditional American choices.
The hotel has an upscale feel to it and we will definitely be back.
Great on sauté parking.

Room Tip: Ask for floor 4 or 5 closest to ocean.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mazatland
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 6, 2012

when in mazatland a must see is the freeman hotel.The view of mazatland is immpressive.The pool up top is wonderfull and the whole feel of the hotel with its rich history and charm are a must see.friendly staff and bar tender. food ok better resturants down the street .nice beach out frount but watch the undertow .

Room Tip: ocean view or old city view are good
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ensenada, Mexico
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 1, 2012

I am here at this facility right now and must say I am impressed wit the rooms. For the price it is nice with a great view of the ocean. The food for the free breakfast is not good however. There are some very good restaurants close by to fit the breakfast need but the hotel ois clean and the beds are nice. They need to get rid of these small old televisions though. Will stay here for my trips to Mazatlan in the future..... TIP THE MAIDS!

Room Tip: Ask for a room overlooking the ocean.......
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  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Posada Freeman Express

Address: Av. Olas Altas No. 79 Sur, Mazatlan 82000, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Posada Freeman Express 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Posada Freeman Express Hotel Mazatlan
Best Western Mazatlan
Best Western Hotel Mazatlan
Mazatlan Best Western

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