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“Best Holiday Ever” 4 of 5 stars
Review of Playa Maria Beach Club

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Playa Maria Beach Club
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Av Sabalo Cerritos No 1, Mazatlan 82110, Mexico   |  
Hotel amenities
Ranked #57 of 76 Hotels in Mazatlan
Victoria, Canada
1 review
1 helpful vote 1 helpful vote
“Best Holiday Ever”
4 of 5 stars Reviewed January 30, 2008

First time to Mazatlan and it was incredible!
We had a Junior suite that was in the building closest to the beach. The view was fantastic! There were a few things that weren't perfect .. the toaster only browned on one side and the coffeemaker pot was a replacement that didn't fit the unit and so the first pot went all over the floor...toaster and coffeemaker were both replaced within the day of letting the office know. Some trouble with TV reception but hey..we weren't there to sit on our bums and watch tv..lol !
Restaurant seemed to be out of staple items (cheese..so no nachos) and the first week there the pool bar had decent hours and happy hour but the second week they started closing early. First week they were out of triple sec so they weren't making margaritas : (
My Father had the master suite next to us and they showered in our unit several times because they had little or no hot water most of the time.
To us these things were really small in big scheme of life so it didn't bother us.
Housekeeping staff was great! And we enjoyed all the other staff there as well.One small exception was the gal at the front desk... when I asked several days before we were going to leave how much a TAXI would be to the airport she told me $35.00 (it had been $29.00 for TAXI from the airport) Long story short..day before we were to leave I observed another guest dickering in the lobby with a taxi driver about fare to airport... it came down to the guest saying he would call another taxi and it would be cheaper! Taxi driver and desk gal had a short conversation and the driver agreed to the fare of $25.00. I jumped in at that time and told the driver "GOOD! You can pick us up tomorrow and take us to the airport for $25.00 as well!" That followed with the desk clerk and the taxi driver having another conversation and the driver finally said ok, the desk clerk said ok but we weren't to tell anyone else (I don't think so!). Desk clerk will NOT be getting her little kick back! The driver was there on time to pick us up and we had a very enjoyable trip to the airport..he was quite friendly! We gave him a $5.00 tip at the airport but we told him "NO TIP FOR DESK CLERK! IT IS ALL YOURS!" I guess it was just the principle of the matter that angered us.
Loved Mazatlan and we are now planning to go next year for a month... will be staying in an apartment though but if we were going for a short time we would consider the Playa Maria again.

  • Liked — the view and it was clean
  • Disliked — My Father would say the lack of hot water in his unit
  • Stayed January 2008, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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24 reviews from our community

Traveler rating
    4
    8
    3
    2
    7
See reviews for
5
8
Solo
0
Business
0
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Calgary
1 review
4 of 5 stars Reviewed January 20, 2008

We had a great stay over New Year's, the weather was cold but that's life. The restaurant wasn't open all the time but most people seem to cook in their rooms. The staff were warm and friendly and most spoke good English (or would try). Only down side was we when checked in were told the time share had been sold to a bigger co. and we had to go there to see what the new benefits were. WRONG, it was a time share "free breakfast"!

It is definitely a long way from any excitement but a nice easy stay if looking for a "get-away" holiday.

  • Liked — the view is great
  • Disliked — long way from excitement
  • Stayed January 2008, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Hines, Oregon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 28, 2007

We didn't actually stay at Playa Maria...but we listened to and fell for their time share presentation. We have totally paid off our contract and have paid our maintenance fees in a timely fashion. We have not had one e-mail question or request responded to by anyone at Playa Maria. They did not pay for our Interval International membership as promised in the contract. We have never received any paperwork showing that we have paid in full...we have only received e-mails reminding us of our maintenance fee. I have been on-line today trying to book a week of time...every date interval I enter comes back with no rooms available. When I looked on Expedia, it appears that our time share has become a hotel? We feel like we have been totally scammed. I would not recommend that you spend any time or money with this company.

Stayed December 2005
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin,TX
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 7, 2007

My husband and I stayed here from 4/28-5/5 and the first three days were great. It started out quiet and away from the Golden Zone. We stayed on the top floor overlooking the ocean and pool. We thought the rooms(we had a 2 bedroom adjoining suite) was very clean. The kitchen was a outdated, but the floors, the bathrooms were all very clean. Houskeeping was very pleasant. We had left money out and they never even bothered it, or took anything.
The Front desk was NOT very helpful when it came to anything. Making outgoing calls is a disaster. The food in the restaurant was NOT good. Definitely eat somewhere else. But, as I was saying.. the first 3 days of our stay was pleasant enough...then came the construction workers. They made a huge mess of both our balconies. My friend was sitting reading on hers, and she started getting hit by dust and small debris. Her bathing suit left out was covered with debris. It sucked. They started at about 6:30 am and didnt quit until about the same time at night. The pool side was gross from all of the building particles and you could not walk bare-foot on your balcony. It was too bad that our vacation was ruined by this. The noise of the jackhammer was so unbareable that we got up and left the resort early ever day. If it wasnt for this.. we would have definitely 100% reccommended this resort. But, unfortunately, I would say- they need someone who is bilingual there all of the time. They also need to do something about the construction... discounts, amenities...etc,. The last person said the amenities were terrible. There werent any! You couldnt even walk around the pool. Although, the pool was fine and we NEVER smelled sewage and NEVER felt unsafe here, also, we NEVER saw any bugs.

  • Liked — We thought the rooms were clean and bright!
  • Disliked — The construction next door ruined the entire stay.
  • Stayed April 2007, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Toronto
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 2, 2007

We recently returned from Mazatlan and have stayed at this hotel many times - always quite enjoyable.

This time we stayed nearby as we purched a condo. However, our frinds were staying at Playa Maria. Every time we went to visit them we were harrassed not only to purchase a time share but for tresspassing! The pool bartender would snear at my wife and I and than call security - our friends are 70 years old and we are in our forties, not exactly young and crazy. Apparently you aren't supposed to visit your friends their!

Avoid this dump!

  • Stayed May 2007
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 22, 2007

This place is the definition of a Mexican dump - it appears to have started out with good intention but is now clearly struggling to keep the doors open.

We booked a two bedroom through HSI and arrived to find our room musty, with a strong odour of sewage and dead cock roaches in the halls. There are condo's right next door under construction with Mexican workers buzzing around 24-7. The pool was not usable as it was filthy and dangerous from overhead construction.

There is no amenitites available - i.e. bottled water, or snacks and the resteraunt was horrible to say the least. The staff were very unfriendly, or shall I say scary and we barricaded our doors at night before going to sleep.

Our only saving grace was the El Cid hotel across the marina where we spent our days and evenings.

Do yourself a favour and skip this place, vacation is too precious to waste it here.

Lori and Tom

  • Liked — nothing
  • Disliked — isolated area
  • Stayed April 2007, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Co
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed February 13, 2007

I have owned this property since it was built. It has alway been great till this year. The new owner has let this place go down hill. We checked in, We were told when we had a ocean view, we were next to the street . No microwave in the room and they could not find one. No TV remote control. We did not have water 3 different times. They lost their cable TV. they had not paid for it.The tile on the pool is falling off. The restaurant is closing at 3:30 and the bar is not stocked. One day they ran out of beer and no one had money to buy more. This place went from one of the best small resorts to the worst. They say they are trying to correct their problems, I hope the new owner will.

  • Stayed January 2007, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Playa Maria Beach Club

Address: Av Sabalo Cerritos No 1, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Hotel Style:
Ranked #57 of 76 Hotels in Mazatlan
Number of rooms: 30
Also Known As:
Playa Maria Beach Hotel
Playa Maria Beach Mazatlan

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