We are timeshare owners at this resort & have never been disappointed with the people, the amenities or the food. The resort & rooms are beautiful. We have been coming here for several years & want to keep coming back for years to come. It is by far the best place that we have stayed at in Mexico & we have stayed at some high end resorts. We love the people such as Jose (the front desk manager), Jose (the bar manager) & Raul, both at the adult pool & all the waiters at Cordeliere & the Bistro restaurants. They all go out of their way to give us the best service possible. We also love the all-inclusive plan which is great value for the money & it is a nice option to be able to go to the restaurants at the Pueblo Mazatlan which are wonderful as well.