We have just spent 4 weeks at the El Moro, and can't say enough good things about the hotel and the friendliness of the hotel staff. After a few days the waiters in the restaurants no only know us, but also what we like to drink. Everyone, from the front desk staff to the maids are so friendly and helpful.
The ladies at the Information Desk are so helpful, especially Maru and Claudia! They always have a smile and a "good morning" for us.
The hotel location is so convient to no only the beach, but also to shopping. Transportation is available free of charge to the other El Cid facilities. Also, taxies are always available to take you other places if you want.