I recently stayed at the El Cid El Moro and while my overall experience was very good, the service by the pool was excellent. Our server, Francisco Renteria, went above and beyond to make our time by the pool wonderful. He was prompt, courteous, and made sure we had everything we needed. Even if we were walking through the pool to the restaurant Francisco would greet us with a warm smile and a hug. He is the reason why I would com back to the hotel! Thank you Francisco!