We are timeshare owners at El Cid, El Moro, and have generally been well-pleased with the accomodations, easy of availability, and truthfulness and low-pressure salesmanship of their sales people. Rooms are very spacious, and the all-inclusive food is generally very good. There are 4-5 specialty restaurants in addition to the general cafeteria for food. The quality at the cafeteria is so-so, but the specialty restaurants is excellent. The staff at the pool bar, especially Ramon, is great!! Don't forget to tip the waiters. This is their main form of income, even from the all-inclusives! All-inclusive is NOT mandatory, but is reasonable. One off-site restaurant which is a must-do is the Playa Bruja Restaurant (north of the marina). Order the specialty with the coconut shrimp...at happy hour drinks are also 2 for 1, and the coco-loco is muy fuerte!! There are lots of activities, kids stuff, etc. Be sure to take the pulmonias for transportation...fun!
The one thing I take issue with El Cid resorts is their handling of their time share points within RCI. You cannot, in spite of what they may tell you at the sales presentation, combine your El Cid points with any other timeshare company points for booking. Even though you may bank your El Cid points with RCI, they are still handled separately within RCI. The the RCI availability must be obtained via the El Cid Vacations Club website, rather than the regular RCI website, or through a special El Cid / RCI phone number. They do seem to be slowly coming into the 21st century, however. They used to mandate that your points, when banked with RCI, be changed into weeks. Now, within the past year, they have changed that so your points are banked in RCI as points.
One activity on their list to do at El Cid should be taken off. It is the Veranoando Zip Line. It is very dangerous!!! They have only one line between stations! Tthe lines are anchored on trees which look as if they're about to be pulled out of the ground with secondary anchoring scanty. Their gloves are not reinforced for stopping, and with other zip line companies, and their equipment is home-made. They want you to stop via twisting your pulley, which does not work well, and the lines are eating into the sides of the pulley equipment. Their main way of stopping the liners is via people at the next stand using a jerry-rigged rope system, and which depends entirely on the strength and attention of the guy doing the stopping. They encourage upside-down zipping, which we have been told is illegal, and they pay little attention to the liners' proper functioning of equipment.
The Huana-Coa zip line, however, is very professonally done, and the equipment is professionally made! There are two lines between each station, and the anchoring system is well-done with numerous strong, thick metal posts to help anchor the trees and lines where needed. They use the reinforced gloves for stopping, as do other zip line companies where we've been. The staff does ALL the work for you so far as the equipment is concerned, and are both friendly and funny. It is well-worth the price difference!!