This was our third year to travel to El Cid El Moro and it is definitely going to be yearly thing. The hotel staff is second to none. Our housekeeper, Adriana Ozuna, was terrific and so accomodating. The Sales staff, especially Rui Veloso and Jamie San, met our every need for services during our stay. Sergio Rojo was a delight to see and talk to. He even gave me a rose! The pool staff, Enrike, Felix, Angel and Francisco Tertantia were so personable and so much fun. They gave us the ins and outs of Mazatlan. Josefa Larrangha and Josefina Flores in the spa were wonderful as always. Michele at the poolside restaurant was very helpful with our dinner plans. All in all, it's the view and the city that bring us to Mazatlan but it's the hotel staff that brings us to El Cid.