We arrived at El CID Moro Beach on February 9, 2013 - what a disappointment!
We were at the Grand Mayan in Nuevo Vallarta prior to this, which we thoroughly enjoyed.
Walking into the room here was a complete disappointment. The facility is extremely old and run down. I reread reviews to see what I had missed here - I totally agree with the person that said the buildings should have been bulldozed years ago.
While I don't disagree with the reviews that state the staff here are really nice, that doesn't make up for the gross rooms, ancient furnishings and appliances and terrible food.
I really wish I had seen a 'realistic' review before deciding to come here. I would rate this place at most a two or three star resort.
A couple of other things - there is no ice in the building (although they advertise it as being on every other floor, when you call they advise that this is not the case) and you have to purchase it if necessary. My husband injured his back and needed to ice it, and this became s difficult process due to the poor service. Room service is only available until 10pm and the menus is truly pathetic.
I would not return here.