we have the option to stay at El Moro with our TimeShare and purchase the all-inclusive option upon check-in. we had booked a 2 bedroom 2 bath in the oldest complex, but after some minor incidents that were unable to be resolved quickly, Customer service put us in one of the PentHouse suites in the "slightly newer" complex. The upgrade was awesome. a huge condo on the top floor with great views.
The service was awesome. Pool-side is the way to go, we did eat in the erstaurants while we were there, but we didn't go there to eat out. We tipped graciously at the beginning of the week, and each morning. This is how you get great service in all-inclusive resorts. When I say graciously, i mean we would give them 20 bucks to start the day, and then maybe $1-2 per round of drinks or food delivery, because we would always keep the same server. Once they establish that relationship, they will take great care of you! We couldn't have been happier with our trip and stay at El Cid El moro Beach. (our trip was actually before Feb 2012, but that's the latest I could select)
- Also Known As:
- El Cid Moro Beach Hotel
- El Moro Tower El Cid Mazatlan
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