I have been coming here for 5 years and I will have to say this is the best vacation a person could ask for the area is very safe the locals are so nice and the resort staff is the best. I have traveled all over and mazatlan is the only place I will come back to. They bend over backwards for you.Rui and Susanna are great people they make sure you are we'll taken care of. I will rate this as a 5 star resort. The food is the best ever and they use top shelf for there drinks as well. This is a AAA+ resort

Pool area..........Beautiful! Swim through the cave and under the waterfall. Caution......Don't leave food unattended as the rather large Iguanas will take them quickly!

We had a pent house 3 Bedroom Suite and it was stunning with wrap around balcony on two sides over looking the pool. Nicholas Cage was staying on the top floor above me at the time so there was a bit of security in the area at the time. But this did not effect us at all.

The bar areas were beautiful and the bartenders and staff were fantastic. Walking distance to the town.
Make sure that you ask for the El Moro Tower when booking. It is the best.

A couple of weeks ago i was fortunate enough to stay at El Moro and had a great time. I went with a party of 20 and the accommodation for all of us was great. The rooms were big and clean. Pool area was awesome, along with the beach as well. I especially loved the service, this hotel and staff did everything possible to make are stay the best and smooth as possible. I definitely recommend this hotel for everyone, whether you come with your family or friends. And i will definitely come back to stay here when I come to Mazatlan.

I have been in mazatlan since i was a little girl,moro its my favorite hotel above all,great service from everyone but i think this flaws made my experience every year a bit more. Less enjoyable
Lousy grill for cooking,and combined with the old dated pans make my cooking slow and burn my food
Air conditioned sometimes doesnt work
Raining in one side of the room
Very dangerous deck
No activities on the pool
Same furniture since the 80"s
Only like 15 channels
We got stocked on the elevator several times
And the thing make me more mad or sad its the shuttle service its only 1 way,they pick you up becuase they trie to sell you a timeshare but you get back to the airport on a cab
I think its a lack of respect and consideretion and what that makes me think as a costumer its "we want you to come here but once were done with you ww dont give a deam about you"
Consider that please
But it make me very happy i saw a lot of people working and changing elevators,furniture and painting etc I hope they change that lousy grill and pans!!!