My wife and I spent 14 days (Apr 5-19) with our 2 young boys (13 months and 3 yr 10 months) and found this to be a really great family hotel. We were upgraded at no charge to the "elite club" which gave us free wifi internet, free use of the fitness facility, discounts at the spa and wine/fruit/snacks were delivered to our room at no charge. I'm sure there were other benefits as well but we weren't really sure what they all were as we seemed to get the same all inclusive perks as the other guests (we were given black wristbands while other all inclusives had purple). We asked at the front desk what else was included but never really got a straight answer. We did end up paying a bit extra to ensure we had an ocean view room.
Either way the kids had lots of fun. We spent more time at the pools than the beach - only because our oldest didn't like the waves (the water was a bit rough). We didn't find the beach vendors to be as big of a problem as others have mentioned and found that if we said no once, they didn't come around a second time.
I recommend parasailing - you can get in the air for $25-30 US if you are willing to negotiate a bit. We also took a trip out to Deer island. We didn`t take part in the snorkelling, kayaking or banana boats since our boys were too small to do the activities, but the lunch they provided was excellent. Be sure to say hi to Sebastian. We also decided to check out the aquarium (both boys loved the sea lion show) and take a trolley tour (a bit long for the kids, especially having to spend 45 minutes at Diamonds International).
We found the food at the buffets to have a decent variety. They offered a different theme each day of the week and had a different show each night as well. We didn`t get the chance to watch much of the shows as they started at 830 and the boys were usually both out by 9. We also tried out a few of the other restaurants - be advised you will need to reserve a table at least 24 hours in advance. The only real complaint we have about the dinners is that they didn`t start until 630 and our kids were used to eating at 5. Adrian, Luis and Angelita always went out of their way to ensure we had a great meal.
Our oldest liked to spend a little time each day in the kid`s club. They would play games, make crafts and even take the kids swimming and to dinner if you wanted to. There were always activities going on in and around the pool for the entire family.
Overall we really enjoyed our time at this resort. We met a lot of other families who had been coming for years and we are already planning our return visit. The only concern were the open railing in the hallways and the balconies. . If you are bringing kids, ask to be placed below the 15th floor if you are staying in the highrise tower.
- Also Known As:
- El Cid Castilla
- Hotel El Cid Castilla Beach
- El Cid Castilla Beach
- El Cid Mazatlan
- El Cid Castilla Mazatlan
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