Just returned from the El Cid. We were disapointed that the beach front restaurant was closed for renovations. If restaurants are under construction, or any construction is going on, this should be mentioned to customers before they book the resort. The noise from the workers cutting tiles and hammering cement all day was very annoying. This is a very old resort and the rooms show it. Bathroom drains had problems draining and the tub water even came up from the drain in the middle of the floor, flooding the floor. After 2 calls to the front office this problem was fixed but the bathroon sink still backed up and took a long time to drain. Beds were small doubles and hard as rock. Food in the buffet was of poor quality and mostly cold. Kids running and screaming all over the buffet area. The specialty resaurants were better. The grilled food at the swim up bar area was terrible. There are two other beachside areas to eat but you have to pay for an upgrade to eat there. The food looked a little better there. The entertainment was a joke. Just the same people in different outfits lip-syncing different songs each night. The lounge in the middle of the resort was old and boreing. I would not recommend or return to this resort.
- Official Description (provided by the hotel):
- Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive, connecting free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport ... more less
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- Also Known As:
- Hotel El Cid Castilla Beach
- El Cid Mazatlan
- El Cid Castilla Mazatlan