Ok so I booked here because I wanted to see what all the great reviews were all about I did not understand why travellers were calling the staff by first name, well now I know. We were booked at the Grenada to start but took the upgrade to Castilla,,you should do the same. First of all this hotel is supper clean,,there is no loud music till 3 am so you can sleep at night,,beds are a little hard but you can ask for a foam,,I did not need one. For the food,,yes if you go to the buffet every day it might be repetitive but you can book A la Carte for a change and it is included with the all inclusive,,if your going to cry about the 2 restaurant that are not included,,then so be it!! As for the people bothering you for time share, we were asked once and that was it no big deal. The beach,,the pool,,the weather all so beautiful. Now I don't know if I will do it justice but I will try. What really made this trip for us was the numerous travellers we met, lots of them we're repeat customers that just love the place and they keep coming even the none time share. I have been to Mexico before but it was like we were just a big nice happy family,,just getting so close so fast sharing good times and stories and just happy to see each other the next day. If that was not enough,,let's get to it,,THE STAFF!!! OMG,,to smiling made,,FANTASTIC servers,,Ricardo at the buffet restaurant even took my boyfriend shopping downtown for professional baseball jersey, he is the best and Rosa was pretty nice to!!! Orlando at the swim up bar was very entering with his drinks I can not name on this page!,, :-) The little cook Joel what a sweet boy studying to become a Master Chef,,And who made us feel special around the pool all day,,Cesar and his team: Luis, Gabriel, Mario, Aldo and Guillermo just go have fun with them,,play ping pong, volley ball,,sing la coucaratsha with your mouth full of tequila,,what a nice crew!!! Will we go back FOR SURE WE WILL. To sum it all up 1 week was not enough.
- Official Description (provided by the hotel):
- Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive, connecting free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport ... more less
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- Also Known As:
- Hotel El Cid Castilla Beach
- El Cid Mazatlan
- El Cid Castilla Mazatlan