This was my first time staying at this hotel but my wife and her family have stayed there a lot of times before we were married. I would recommend this hotel to anybody but suggest them to take a close look at the all inclusive package. I have stayed at other all inclusive resorts and there all inclusive actually meant that everything was included, as far as food, drinks and some activities go. Here it means all restaurants except for one, all drinks except for premium drinks (buchanan's, martell and other more expensive drinks and beer cans). The drinks that you order taste good but you can see that the liquors that are being used aren't from the top brands. The food that we did eat was very good, no complaints. Everything looked clean and staff was always making sure there was nothing empty.
Also, beware of ordering food at the beach, it is way overpriced. ($65 pesos ($5US) for an order of fries or $95 pesos ($8US) for nachos).
The staff was very good, the only complaint is that they serve guests that give big tips first and looked almost like they were "bought" by the big tippers. All inclusive is supposed to be including all tips but when we tipped generously the service was way faster. Not a big problem because I would probably give the big tippers faster service as well.
We had a room with 2 double beds and travelling with 2 young children (2 years and 2 months). Very good room, cleaned daily, the beds were good also.
The beach was very good, very clean water and were able to go in very far.
- Official Description (provided by the hotel):
- Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport ... more less
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- Also Known As:
- Hotel El Cid Castilla Beach
- El Cid Mazatlan
- El Cid Castilla Mazatlan