So..let's start by saying this..I am a timeshare owner and i had the most wonderful time with my group of 5 friends/family that went. They were very impressed by the VIP service we recieved. We had a HUGE 2 bedroom suite on the 16th floor that offered amazing views. The room was super roomy! The sauna in room and jacuzzi were a plus!
I want to thank first most...FELIX!! This man was AMAZING!! He kept us well fed and hydrated! Anything we asked for..he provided with a big smile on his face! We had no one else wait on us! I can go on and on about Felix! The staff at La Concha...thank you for making dinner great every night (the "team captain" was a lil rude with the employees..not really appreciated that..the morning one that is) BTW we only ate at La Concha for breakfast and dinner..The Marina restaurant..Lobster was delish! We went to the sushi but sadly we had a horrible waiter and didn't get a chance to taste the food...we walked out after waiting for 30 mins for our rolls! Room service was great..easy to order and delivered in a timely manner!
Maria our housekeeper...she always did a great job with our 2 bedroom suite..and was sweet as sugar!!
We didn't do much as we went to relax...and giving that I am already a timeshare member..the sale pitch..was really no big deal!
My only complain...the people selling on the beach..we sat out in the beach one day...(the day that Felix was working that area :) And they can get annoying..we had one lady beg us for a dollar at the end of the day because she had sold nothing..i get it..its tough and there is not much the resort can do..but if i told you "not interested" the first 5 times...i think they should get the hint. We didnt get in the ocean as they had jelly fish..but that didn't bother us...we stayed by the pool anyways. We did the all-inclusive and for us it worked just great..for all the lobster...shrimp and steak we ate..all the booze we wanted..it was perfect!
Overall...i can't complain about the resort...we had a blast and plan on going back!
- Official Description (provided by the hotel):
- Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive, connecting free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport ... more less
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- Also Known As:
- Hotel El Cid Castilla Beach
- El Cid Mazatlan
- El Cid Castilla Mazatlan