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“Villa Serena apartments in Centro Historico Mazatlan” 4 of 5 stars
Review of Villa Serena Apartments

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Villa Serena Apartments
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#1610 Heriberto Frias, Mazatlan 82000, Mexico   |  
Hotel amenities
Mazatlan, Mexico
2 reviews
3 helpful votes 3 helpful votes
“Villa Serena apartments in Centro Historico Mazatlan”
4 of 5 stars Reviewed December 31, 2013

I have just returned for a 2nd year to Villa Serena. This charming abode is located in a converted tobacco factory and features approximately 20 apartments of different sizes in a location that cannot be beat.
Villa Serena is located 2 short blocks from the Olas Altas beach, 2 blocks from the fabulous Plazuela Machado which has wonderful restaurants and the famous Angela Peralta theater just around the corner and 3 short blocks from the zocolo, the cathedral and the main market.
It is very safe at night. You know what they say...location, location, location!
The very efficient owner Andrea Giebel can be reached with a click of an email and also by telephone... (I always email her as I don't have a telephone while I'm in Mexico) and she responds immediately. The establishment is very secure and Marie the attendant is on duty 6 days a week. She arrives very early and leaves in the late afternoon.
It is indicative of the safety of the area that no attendant is needed at night as the streets nearby are very safe.
The décor is very Mexican and Andrea's husband, an artist, has many sculptures and paintings showcased throughout the establishment.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Advocate Harbour, Canada
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 19, 2013

This is not Villa Serena.There is so much noise here.During the day there are construction people making so much noise with radios blaring plus they have televisions turned on in each empty apartment,the housekeeper does nothing to reduce noise levels.They are disrespectful of any request to respect the wishes of the residents to keep things quiet.As ferd62 stated everything else is OK except the awfull disco/gay bar noise until 3 or 4am next door.Andrea stated she will fix everything.The jury is out.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millsboro, Delaware
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed February 21, 2011

1. “Andrea Giebel”, the friendly, “hands-on”, English-speaking owner.
2. Location (1/2 block to bus route, 2-1/2 blocks to Plaza Machado, 3-1/2 blocks to Plaza Republica, 4-1/2 blocks to Olas Altas, 6-1/2 blocks to Mercado).
3. Reasonably priced (about 175 USD per week for a studio apartment).
4. Beautiful courtyard and common areas, with small pool and two sheltered sundecks; 20-odd new or nearly new studio and two bedroom apartments.
5. Amenities (air conditioning, ceiling fan, kitchenette, kitchenware and utensils, dishware, dining table and chairs, sitting area, en suite bath with shower).
6. Cable TV and wifi included.
7. Quick response to maintenance/repair issues that arise, even on Sunday.
8. 50+, friendly, English-speaking clientele.
9. Quiet at night.
10. Community washer.
11. Two new, large fluffy towels per apartment (housekeeper will provide additional towels on request).

1. The common area tile floors are very slippery when wet; this is especially troublesome at the sloping section of the first floor (fortunately, it doesn’t rain much – do be very careful when it does).
2. The hot water supply to some apartments can be variable at times (we’ve noticed that propensity in third world accommodations).
3. There are no bath mats, washcloths or dish towels (ask for extra towels to use as a bathmat and/or dish towel, bring a washcloth if you use one).
4. The washer is cold water only, and retains the lint from the new towels, recycling it onto dark clothing (including that washed with no whites or lights); one hopes the lint will eventually become a non-issue as the towels age.
5. There is no dryer, all wash must be air dried, and that’s a slow process in cool weather (not normally a problem - this written during some of the coldest weather in years and years).
6. The tile floors are hard to keep clean (bring slippers or flip-flops for your room, to minimize “bare footing”).
7. Tile and masonry construction with no soundproofing means if there is noise, you’ll hear it.
8. Could use one size larger bedside lamp bulbs, and providing a (floor?) lamp at the sitting area would be a good thing.
9. Many of the first floor apartments do not get much daylight (ask for second or third floor, prepare for stairs).

Need To Know:
1. The community washer costs 150 pesos per stay, paid to the housekeeper.
2. A 5 gallon bottle of purified water is provided at a cost of 25 pesos, paid to the housekeeper.
3. The apartments are cleaned after being vacated; cleaning the apartment during your stay is extra, at a cost of 225 pesos or so, paid to the housekeeper each time.
4. Guests provide bath soap and toilet paper replacements (starters are provided; do remember to buy soap and – especially - TP early in your stay).
5. Preferred method of payment is cash (USD or perhaps Pesos – No CAD); there is a surcharge for credit cards.

DW and I believe the price/value is quite high here; the pluses far outweigh the minuses. We found it while scouting for places near the Plaza Machado (doncha love dinners there with the music in the background?) during our third trip to Mazatlan (June 2009), and have stayed here three times since; we’ll return in April. Thanks for everything, Andrea!

Website: http://villa-serena.blogspot.com/

Email: --

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Serena Apartments

Address: #1610 Heriberto Frias, Mazatlan 82000, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #7 of 37 Specialty Lodging in Mazatlan
Price Range (Based on Average Rates): $
Number of rooms: 23
Official Description (provided by the hotel):
Villa Serena is a boutique apartment complex offering a delightful assortment of one/two/bedroom apartments. Most guests are long term renter with rents offered at weekly and monthly fees. However, the apartments are available for nightly rentals as well. Apartments are considered fully furnished with basic kitchen amenities including sink, fridge and stove. Villa Serena Apartments are located in the Centro Historic district two blocks from Plazuela Machado and four blocks from Olas Altas beach. ... more   less 

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