I stayed at this hotel on a family trip in early December. I was a little torn between this hotel and another one that seemed to be more "popular" but it seemed as if the staff at the other hotel up the street were snooty and felt their hotel was the best. So I decided on Luna Palace with my family. It was a great quiet hotel with very friendly and amicable staff. The receptionists were delightful, friendly, and even spoke some English :-) . The hotel was down a ways on the beach strip to make for a nice stay. The rooms were cute and small with a lovely balcony overlooking the pool area and a view of the ocean. The poolside was great for the whole family, there was a kiddie wading pool and a pool for adults. I would recommend this hotel because everyone was so friendly and on time with requests. It is a beautiful property. I loved every bit of it!