Unfortunately we own at Marina Del Rey. As in the other reviews I've read here This place has really gone downhill!! The photos shown are done with professional lighting and absolutely do not represent any of the suites we were assigned. Ive been to suites that are being rented and full time ownership and have seen nothing like this. Must be the owners suite!! We found thousands of tiny bugs on countertops. Toilet flapper chain broken snd had to lift it by hand for two and a half days!! Patio doors wouldn't lock. Night security fellow had pushed 6chairs together and was sleeping in a meeting room away from the entrance. That felt safe!! He also did not speak English. No functioning phone. Most times no Internet. Windows smaller than frame so wind and bugs can come in. One burner working on stove. Fridge door fell off. They thought we should use the bottle for water that had been opened by previous guests. Then brought us a muddy bottle when we insisted on a new one. Every time the kitchen was short of the promised basic supplies. Beds are like boards. Had to put couch cushions on them. Pool is usually very cold. Jaccuzzi didn't work the one time we stayed in a penthouse and was old and dirty. Some staff tried their best under these circumstances but girls in the office often rude and unhelpful. Disorganized. We'd love to get out of this contract. Are hoping other dissatisfied owners will band together. This is ridiculous!!
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- Also Known As:
- Marina Del Rey Beach Club Hotel Mazatlan