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“Nice hotel on the beach with clean rooms, easy laundry and a pool” 4 of 5 stars
Review of The Palms Resort Of Mazatlan

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The Palms Resort Of Mazatlan
3.0 of 5 Resort   |   Camaron Sabalo No. 696 | Zona Dorada, Mazatlan 82100, Mexico   |  
Hotel amenities
Ranked #16 of 72 hotels in Mazatlan
San Diego, California, United States
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
“Nice hotel on the beach with clean rooms, easy laundry and a pool”
4 of 5 stars Reviewed May 1, 2012

We only spent one night at the Holiday Inn Mazatlan, but it was clean and everyone of the staff were very helpful and sincere. The pool didn't appear to be heated (a bit cool for April, but it would feel great in the heat of the late spring/summer). I like HI's when on road-trips for the family because we can do a quick load of laundry ($8USD for a large wash/dry load) and be on our way. AC worked well and is quieter than some, but not super quiet. We thought it was a appropriate value for the money.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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183 people have reviewed this hotel

Traveler rating
    84
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    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
winnipeg
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 2, 2012

My wife and I, both seniors and world travellers, have, for the past 20 years, enjoyed our annual, one month Mexico winter escape from Canada's brutally cold climate (Winnipeg, Canada - need I say more?)) for 20 years now. The Holiday Inn Sunspree, Mazatlan has always filled all of our needs and will, hopefully, continue to fill all of our winter vacation needs for many years to come.

The beach location is wonderful, the facilities are everything you could ask for and the staff (whom we now know personally by first names) are like family to us. The Hotel Manager, David Osuna Velaquez, is a gentleman of the highest order, who has always gone the 'extra mile' to ensure that we have a wonderful vacation every year that we visit.

Please do visit this vacation resort. I guarantee that you will not be disappointed. My wife and I recently chose this resort for our 50th Wedding Anniversary vacation. Five years ago we took our 10 children and grandchildren. What higher recommendation can I give?

Barry Hadfield, CANADA

Room Tip: Take the ocean-view rooms. All have outside balconies and are well worth the extra. If you really wa...
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 25, 2012

This was a beautiful holiday helped by a beautiful hotel. This is so pretty its right on the ocean front with a poolside bar right on the beach. There are some nice resturants and nice walks on the beach - this was a favorite holiday of ours.

Room Tip: Cant go wrong choosing a ocean view
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  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 22, 2012

I never thought I'd be so happy with a Holiday Inn! It was everything we needed and more. The room was immaculate, the lock box and parking were free, the pool was gorgeous and clean, the beach was flat, sunny and beautiful. Even the food was amazing! The staff are superb. The atmosphere was fabulous, a nice mix of Mexican families and touristas. The location is great, on the northern end of Zona Durada. We were able to walk to convenience stores and restaurants, though you still need a taxi to get to the boardwalk or Plaza Machada. I recommend crossing the street to get your beer at the little market so you don't have to pay the $300 pesos + tip for the beer at the hotel. We only stayed here one night before our time share, and we missed it! It was so much better than our timeshare (Torres Mazatlan). Highly recommended!!

Oh, and yes the beds are firm, but this is not just the Holiday Inn, it is EVERYWHERE in Mexico. Personally, I liked it and my back appreciated it.

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene, Oregon
Top Contributor
72 reviews 72 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 17, 2012

We booked a coupla nights here before moving in to our time share for the week. It was clean, updated, right on the beach, and a great place to start our vacation.
We took a ocean view room, a bit more money but well worth it.
they have internet access, hot muffins & coffee in the morning. A resturant on site, and a cheerful staff.
I would gladly stay here for longer than the two days that we did stay. Right in the heart of the gold zone. Easy to get around.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jasper, Texas
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 13, 2012

we just spent two weeks there and really loved the friendly service and great staff. Sitting at the palapa bar, enjoying fresh guacamole and great margaritas while enjoying spectacular sunsets- it doesn't get much better. The location is great- you can take a pulmonia any where you want to go for a few dollars .

Room Tip: Book ocean view, they have nice balconies.
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  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2012 via mobile

The hotel is very clean. The staff was amazing. The restaurant had wonderful food and service and a reasonable price. The views were awesome. The only complaint is the beds are very hard but from what we understand that is normal in Mexico. We would gladly stay here again.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Palms Resort Of Mazatlan

Also Known As:
Holiday Inn Sunspree Mazatlan Hotel
Holiday Inn Sunspree Mazatlan Hotel Mazatlan
Holiday Inn Mazatlan
Mazatlan Holiday Inn
Holiday Inn Sunspree Mazatlan
Address: Camaron Sabalo No. 696 | Zona Dorada, Mazatlan 82100, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Mazatlan
#13 On the Beach Hotel in Mazatlan
#13 Romantic Hotel in Mazatlan
#17 Family Hotel in Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Palms Resort Of Mazatlan 3*
Official Description (provided by the hotel):
The Palms Resort of Mazatlan is located on the beautiful beaches of Mazatlan, in front of the three islands in the golden zone, and it posses a Mexican architecture with elements of Mexico.Location is the most important for a great vacation. Our guest love our location on the beach, the gardens, the infinite pool, pool bar, and comfortable rooms that invite you to relax.The perfect vacation at Mazatlan starts with a sun set, pacific tropical breeze and beaches with warm and crystal clear water. Rest in your personal oasis of comfort after a sunny day of recreation.All our rooms offer all the comfort that our guest need, with beds incredible comfortable.Enjoy our delicious gastronomic variety and cocktails in our restaurants and bars. ... more   less 
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