this resort has the potential but we struggled with the service. when I asked where we could mail a postcard the front desk just said "don't know" and walked away. We found a post office less than a block from the resort! TVs are only in Spanish - the other resorts have Spanish and English channels. the kitchen lacked things like dish soap, sponge, dishtowels, knives. the WiFi worked intermittently. Service in the restaurant was spotty - three different people would try to take your order but then forget to bring your drinks. The absolute worse thing however, is Joes Oyster Bar. It blasts disco music until 4 or 5 am every night! No matter which room you sleep in you can't get away from the noise. If you want to party stay here, otherwise go to the Riu or El Rancho up north. Housekeepers did provide good service.
- Official Description (provided by the hotel):
- The Ramada Resort Hotel Mazatlan is the perfect destination for an unforgettable vacations. Located in the Zona Dorada, the hottest tourist area of Mazatlan, the hotel provides an ideal environment to enjoy the sunsets and the spectacular beaches of the Mexican Pacific coast. ... more less
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- Also Known As:
- Ramada Resort Mazatlan Hotel Mazatlan