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“Top Notch” 5 of 5 stars
Review of Torres Mazatlan Resort

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Torres Mazatlan Resort
3.0 of 5 Condominium   |   Av. Sabalto Cerritos Esq. Lopez Portillo, Mazatlan 82110, Mexico   |  
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Hotel amenities
Seattle
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Top Notch”
5 of 5 stars Reviewed November 4, 2013

My husband and I have been staying here for very long time. It was our yearly get away with our children who are now adults. More fun was added as we now take our gran kids along. Smaller resort, ocean side, wonderful pool plus Kiddie pool. Delicious reasonable meals. Beautiful large condo's. Staff is like family. You are missing out if you pass this one up.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Richland, Washington
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 26, 2013

I read ALL of the reviews of the Torres Mazatlan (TM) resort prior to coming and I have to say they were 100% accurate. Our visit was from 10/6/13 to 10/13/13 and was WONDERFUL. We went with another empty nest couple, all in our 50's, and had a super great experience. I give the 100% agreement and double-thumbs up with the following I gleaned with other reviews: 1) Warm/Friendly Staff - From the front desk to the pool area, we got to know the staff by name and they couldn't have been more friendly or genuine. We have traveled to other destinations in Mexico and this has been the ONLY one where I truly felt a personal connection to the staff. 2) Beautiful grounds and atmosphere that are well maintained. I loved the setup of the pool area because you could choose to be close to the ocean, restaurant, restrooms, sun, shade, umbrellas, etc. based on what you were looking for. Its not simply a pool surrounded by chairs...there are cool options. Personally, we always were opting for the ocean view so we could be sipping happy hour drinks while watching the sun setting each night. 3) I like the location of the resort being 10-15 minutes away from the Golden Zone action. We took several excursions into town via either the bus (stops right in front of resort) and the Pulmonias which are suped up large golf carts (only found in Mazatlan). Both were an experience (totally safe) in themselves and added to the atmosphere. The Pulmonias are fun because you can talk to the drivers and get a better feel for what Mazatlan is all about. In my opinion, part of the fun/adventure is getting there and we weren't disappointed. It's a gated resort so you felt safe as you entered and left as there was always hotel staff and security right there and you really didn't leave their sight until you were on your transportation.
Miscellaneous - 1. Internet is spotty. Always had a strong connection but didn't always have internet? Lots of waiting, disconnects and strange stuff that I associate with slow internet speed. That being said, my cell phone connected and downloaded my work e-mail enough that I was "connected" with home/work, but gave me plenty of excuse not to do work there! 2. Very few floaties for the pool provided by the resort and their store doesn't have any. Good news is that the town has a pretty good supply so its a good excuse to shop in the Golden Zone. If you are really particular about your type of floatie...would suggest you bring it with you. 3. Resort store is pretty good. It's like a little minimart crammed with items you'll probably need or forget to pack. Prices are good, but to go shopping elsewhere will costs money/time so we did our fair share of shopping there. 4. Palapa Restraurant - We really enjoyed this restaurant for many reasons: good food/service, convenience, reasonable prices, casual. We had a great evening where we went directly from watching the sunset from our pool chairs to sitting in the casual part of the restaurant with the beach windows wide open, ocean breeze blowing in, ocean surf about 75 feet away, setting sun/dusk and a delicious PRIME RIB special! Honestly, its hard to imagine how that's not just a spectacular day at a resort! Also, order a Spanish coffee delivered by Ismael for a great dessert drink delivered with a little flambeau show...it was truly fun.

I could go on and on, but would finish with that this is a great resort, indeed, based on the great staff and a pretty casual atmosphere. This is not a "Spring Break" type of atmosphere which we were very happy about, but we did have fun with the other guests that we got to know and everyone was having a similar great experience at the TM.

PS - The cruise ships are definitely pulling back into Mazatlan this November. I'm very glad for Mazatlan...you could tell they were excited. This will change the experience as 2000 folks descend upon the Golden Zone when a ship is in so you may want to factor that into your visit. Fortunately, this does not impact TM and I could definitely see how some folks never leave the resort. That would be easy to do if you have traveled before and want to avoid the "tourist" thing...TM has everything you need to enjoy a week in paradise right there!

Room Tip: Higher floors will have a better view of the ocean (over the palm trees). There is construction goin...
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 8, 2013

Every time we come back, we are greeted with welcome home. And that is the way we feel. The rooms are clean and well equipped. The people are friendly and helpful. Most speak very good English.
The bar and dining area have a good view of the beach and ocean. The sunsets are beautiful. The surf is not the best, at least this time and it always changes seasonally, for swimming but that is no problem because the pool is quite inviting.
The bar and restaurant, La Palapa, has good and friendly service. Three waiters come to mind, Ishmael, Martin, and Carlos? Are much fun and entertaining.
We will come back home again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JABoughton, Director Inventory Management at Torres Mazatlan Resort, responded to this review, October 18, 2013
We are so proud of Torres Mazatlan and the "welcome home" atmosphere they provide. It is wonderful to hear the words from our guests . Thank you so much for your glowing review. We will be sure to pass along your comments to the staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold River, California, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 7, 2013

went here with my wife and another couple in late august. Didn't know what to expect because it was out first time to Mexico. Absolutely loved just about everything about this place and Mazatlan as a whole. Used my timeshare and just decided to book something right away that had good reviews and this is where we ended up!

The room was absolutely amazing. 2 huge bedrooms with good closet space, two huge private baths, A/C blasting, roomy kitchen (we made lots of food we got at the local market), and there's even a bed that pulls down from the wall if you wanna squeeze in extra guests. All rooms have private balconies that look right out at the ocean and there's an amazing sunset every night.

Hotel staff was very friendly, especially the wait staff. Every day has 2 for 1 happy hour, The food at the restaurant is super fresh and about the same price as the other restaurants in the area except you never have to leave the resort!

The bus stops right outside of the hotel and it costs 10 pesos to ride it as far as it goes. We took it to the market (30 mins maybe cuz the bus stops so often) to buy fresh fruits and veges a couple times. Soooo good. They don't try to rip you off either just cuz you're a tourist all the prices from the vendors are reasonable. Really cool market overall and it's right by a cool church you can check out across the street.

Did some of the attractions that the hotel has set up...you just go to the tourism desk by the pool and they give u info and set up everything for you. the zipline tequila factory tour is a can't miss. super cool guides who speak english well and make funny jokes the whole time. Then u check out the tequila factory and get as many free shots as you want. I bought a bottle too cuz it was sooo good! Los Ozuna is the company name. Also we went deep sea fishing which was AMAZING! caught 2 dorados and had the restaurant prepare them for us (which was virtually free).

DEFINITELY GO HERE!!! it's affordable, fun, relaxing, and great for people who don't speak spanish. (I do but my wife and friends don't and they had no trouble at all even without me translating anything). It's great for touristy stuff but the place itself is not touristy at all. lot of locals use the resort for day use. Basically, it's great. Book your trip NOW! DO IT!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 25, 2013

This nice resort is in our favorite Mazatlan location; away from the very crowded and busy Zona Dorada but with very easy transport to Zona Dorada, Central Mazatlan, food stores etc via cheap bus, pulmonia or taxi. The pool is really nice and the restaurant is good. Many of the units have great views of the pool and Sea of Cortez. There is a small convenience courtyard with nice grounds and patio. We will definitely stay there again.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

We’ve been coming here for years and have not yet been disappointed. Great place to go with family and friends. It is clean and well maintained and the staff is fabulous. The beach and pool area are great as well. Over the years, more hotels have popped up along the beach and the property dispute took half of the “green” area from the resort, but it is still a special place. Crossing my fingers they have "reclaimed" the green space by the time we return this year.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murrieta, CAlifornia, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 18, 2013

Went for our honeymoon. Had a great time. Everyone at the resort is so nice and caring. The pool and beach location are great. It's away from all the downtown fuss. There are great golfing spots down the way at the marina.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Torres Mazatlan Resort

Address: Av. Sabalto Cerritos Esq. Lopez Portillo, Mazatlan 82110, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 37 Specialty Lodging in Mazatlan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Torres Mazatlan Resort 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Torres Mazatlan Hotel Mazatlan

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