It was late and we thought the hotel had been redone... boy was that a mistake..It took forever to check in and we were the only ones in the lobby!
When we got to the room I was going to take a shower. The bathroom did not look too clean and when I pushed back the shower curtain there was a cockroach!! Yikes.
So no shower.
The beds were just a mattress on top of a concrete slab. They did not have remote controls for the tv. The rooms were hot when we entered. The ac was not on so had to wait for it to cool down.
And the sliding glass doors opened up to nothing... 5 stories up! Where is the building inspector when you need one? Thank goodness our 4 year old grandson was too tired to check out the view.
We woke up to our car in the parking lot being rearended.. and the hotel held no responsibility and nothing- absolutely nothing was done. The truck that had hit us was just sitting there but the hotel staff could not tell us who it was. They fail to take the driver license info in Mexico.
We left as soon as possible in the morning.
- Official Description (provided by the hotel):
- More than 260 recently renovated rooms, studios and suites, most with spectacular views of the Pacific Ocean and the Mazatlan Islands Nature Reserve, Isla de Pajaros, Isla de Venados, Isla de Chivos. The rooms with street view, overlook Camaron Sabalo Avenue. All Inclusive and European Plans available. Location: Golden Zone 30 minutes away from airport, 15 minutes from downtown, 10 minutes from aquarium, and 10 minutes from golf courses. ... more less
- Reservation Options:
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- Also Known As:
- Oceano Palace Hotel Mazatlan
- Oceano Palace Mazatlan