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“Very friendly staff and excellent location on the beach” 5 of 5 stars
Review of Oceano Palace

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Oceano Palace
3.5 of 5 Hotel   |   Avenida Camaron Sabalo S/n, Mazatlan 82110, Mexico   |  
Hotel amenities
Ranked #20 of 76 hotels in Mazatlan
San Francisco, USA
1 review
“Very friendly staff and excellent location on the beach”
5 of 5 stars Reviewed March 5, 2013

Hotel staff were so nice to us, always giving us honest information about tours and main attractions in Mazatlán. So far it's has been our favorite trip. We are for sure going back to Oceano Palace.
Good points:Nice hotel. Good sized rooms and good beach and calm ocean.
Bad:The rooms were very simple, there was an old TV, however a perfect way to get away.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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488 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
ChulaVista, Ca.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2013

This was my second time here and i'm just reinstating what i posted last year. This is not a five star resort and it is reflected in the price. The place slowly being renovated, restaurant was ok, but the service makes up for it. The staff is nice and helpful. We had a great time last year ,this year,and i'm sure we will have a great time next year. I feel it could not do better for the price we paid. If you're looking for a nice vacation at a resonable price this is the place. They have a very nice pool and bar thats beach front. A great wait staff that makes you feel comfortable. Thank You Ocean Palace See you next year.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nogales, EEUU
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2013

Hotel was laid back and perfect. Not a lot of activities for the kids but they enjoyed the pool and ocean. Inexpensive and clean. Staff was courteous and accomodating. We met Tonny was very helpful for planning our day trips. We rented a 2 room suite with small kitchen. We also tasted the breakfast buffet and it was great! Room smelled a little musty, but that is expected when right on the beach I guess. We would stay at this hotel again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santa barbara
Top Contributor
58 reviews 58 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed February 23, 2013

Upon arrival I immediately planned to change hotels as this is an older somewhat dumpy looking 2nd or3rd class place. Cheaply furnished with pink dressers,etc. Our suite had twin beds in living room and no couch. My family was ok with it and agreed to stay a couple days and try it and we came to like it for what it is. After all our room had a nice balcony overlooking the ocean.

Great location on the beach with many highly rated restaurants a very short walk away. Plenty of palapas on the beach and no shortage of chaise lounges. Drinks very inexpensive and good menu of poolside fare. The staff is great and it is clean.

So if you want a gold star resort keep looking but if you're comfortable with Mexican funky it has many good points.

Stayed February 2013, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murrieta, Califrnia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2013

We stayed for 6 days in Oceano Palace, It was directly on the beach, The front desk there was amazing. Always there to help, friendly and willing to chat about anything. Very helpful with directions and things to do. the room was fine, clean and had wifi. The beach was really nice, walking on the beach they had banana boating, parasailing and jet skiing for very reasonable prices. Even though it wasnt the best resort in the world if offered what we were looking for..Thank you!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calexico, EE.U.U.
1 review
5 of 5 stars Reviewed February 20, 2013

Our second stay here was more than expected. We had a suite it was basic, but great. The beds were super firm, a kitchenette, with a beautiful balcony. Excellent service and very good fare. has a nice beach. A very restful sleep to the sound of the waves.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, Calf.
1 review
5 of 5 stars Reviewed February 18, 2013

Rooms were plain and simple but provided a comfortable place to sleep with excellent ocean view. The location is fantastic. The buffet breakfast is varied and delicious with lots of authentic Mexican dishes. the staff is friendly.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ferordaz, Manager at Oceano Palace, responded to this review, February 25, 2013
Dear Bel L

Thank you very much for you review of you recent stay at Oceano Palace Hotel, we are very happy to hear that you enjoyed your stay at the hotel.

look forward to see you soon

Fernando Ordaz
Manager
Oceano Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oceano Palace

Address: Avenida Camaron Sabalo S/n, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 On the Beach Hotel in Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Oceano Palace 3.5*
Reservation Options:
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Also Known As:
Oceano Palace Hotel Mazatlan
Oceano Palace Mazatlan

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