We were extremely happy with the hotel staff, the property, and the room. From the front desk, to the waiters, and the housekeepers--each person we encountered were not only friendly but went out of their way to make sure we enjoyed our stay. The manager, Eduardo, took pleasure in making sure we were happy and check in on us daily. The service was 5 star and they spoke English!!! The property: The food was great. You must try the pizza, the buffet and the fresh bread. I really enjoyed the live music during lunch/dinner. From our ocean view room you could see the whole bay. The A/C was perfect, the bed was confortable, and our housekeeper kept our room spotless and you didn't have to worry about leaving your camera or wallet out. The bus to town was only $1 and took 10 minutes, but there are cabs right in front. When you pick a hotel, you read the reviews, look at pictures and pray. If you are traveling on a budget but don't want to sacrafice quality, I recommend you give this hotel a try. We were very happy with our choice!
Room Tip: We stay in room 311. They also had mini-suites wtih a fridge and mircowave.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 4, 2012
Dear DiamondDuoTravel:
Thank you very much for sharing this kind review with us. All of us at oceano palace thank you very much for your comments about our property and the good time you had during your week with us. There is nothing more important for us than our beloved guests, this is part of our culture, and we are always striving to make sure our guests are happy and go back home with a good experience. I am sharing this review with all our service staff in our briefings, they will be very happy to have notice from you. Thanks again and we will be very glad to have the honor having you as a guest in the near future.
Looking forward to see you soon, cordially
Eduardo Jimenez
Rooms manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.