I have been inviting friends and family to stay at the marina Elcid for many years. Going on our 12Th year with frequent trips each year. This year was of concern to my friend who had two special needs children. One with low vision and the other post liver transplant. The second child also has many food allergies. The needs list was given to Jorge. Wow! What a great guy. He made sure everything was fine. One of the kids ended up with an ear infection. A doctor appointment was made and meds prescribed. The rooms were always cleaned well each day. Anything extra needed and it was accommodated straight away. Roberto, one of the bell boys, did a great job with the kids as did Israel and Fredy. Fredy helped the family so much with translation and finding resources. The second group of my friends also stayed at the marina and were treated so well. Fidel and Edy were awesome to the kids at the pool. Thank you to everyone at the marina. Once again, both sets of families had a great time. You guys rocked accommodating up to 9 people for meals, transportation etc. Sadly, my first group of friends had to travel back home to Washington. My second group had to move to the el Moro. I do not have many nice things to say about that transition. I do not believe that hotel targets repeat customers. Can't imagine anyone wanting to go back. Please read that review if you are interested in el Moro.