I have been coming to Mazatlan since I was 2 years old and I have never had a bad experience. We have made tons of friends for example all the bellboys have known me since I was a little girl. Freddy who now works with golfing has helped is out numerous times. I love how the rooms are always clean and it's not so crowded. The only slight complaint I have is that the pool food is usually either dried out or is overdone but other then that it is great. Fidel one of the pool waiters Always has a smile on his face and is happy to take our order. I feel that Armando and Sr. Gomez are doing a great job running this hotel.