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“Old Style Mexico” 5 of 5 stars
Review of Pueblo Bonito Mazatlan

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Pueblo Bonito Mazatlan
3.5 of 5 Hotel   |   Avenida Camaron Sabalo 2121 | Sinola, Mazatlan 82110, Mexico   |  
Hotel amenities
Ranked #3 of 76 Hotels in Mazatlan
Certificate of Excellence
Kauai, Hawaii
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Old Style Mexico”
5 of 5 stars Reviewed June 15, 2009

This hotel was beatifully decorated with oldy style mexican walls, paintings, and landscaping. We had a one bedroom suite. Our view was of the pool and ocean.

We walked out on this long walkway thing that is right outside our hotel. You can see a nice view of the other islands along the coast which they call wolf island, bird island and also a nice view of the shoreline.

There were caged iguanas outside by the pool. There were 2 large pools which both had snack/drink bars on the side. One of the bars were located under a swim up waterfall with underwater stools.

We had the giant seafood platter for dinner in the restaurant fronting the beach and watched the sunset. There are many street peddlers on the beach. Just ignore them if you don't want to get your meal disturbed.

We had dinner at the italian restaurant fronting the street. They had live music which was a man singing and also the piano playing. It was really romantic.

The staff was very super friendly and made the trip very enjoyable.

We worked out in the gym. It wasn't so awesome. The treadmill was not up-to-date. There is a skinny winding staircase to get to the tiny second floor area.

  • Stayed June 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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920 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • German first
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English first
Top Contributor
102 reviews 102 reviews
40 hotel reviews
Reviews in 27 cities Reviews in 27 cities
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed May 11, 2009

We stayed from May 2 to May 9 at the Pueblo Bonito Mazatlan on an RCI bonus week. We had just come from a week at the Pueblo Bonito Sunset in Cabo. What a difference! The Pueblo Bonito Mazatlan is small and charming compared to the sprawling grounds at the Sunset. The view from our balcony was awesome and everything is right there within walking distance. The rooms were done in traditional Mexican flair and they were so cozy! The food at Cilantro's was really good as well as the pool food. The activities were all fun and everyone was so helpful and nice!

The hotel was pretty empty due to the swine flu so I cannot comment on the pool chairs. There were plenty to go around when we were there. You have to have a towel card and they take the serial numbers from the towels they issue and write them down!

The beach was nice and has huts to sit under. My husband was out there when the towel desk opened at 7AM the second day we were there and was able to get a hut on the beach. After that day (it was Sunday) there was always an open hut in the morning. There are alot of beach vendors but just say no and (hopefully) they will go on their way. I think the beach vendors were extra pushy when we were there due to the lack of tourists.

The Las Palomas Restaurant was only open for breakfast and also Mariachi Night on Wednesday. I am not sure if this was due to the flu or not. There are several restaurants nearby. We ate at Chili's Pepper down the street, we started out going to Tony's but upon exiting the taxi a guy came at us and talked us into going to Chili's Pepper. Again I am not sure if they were being this forceful because the flu has tourism down or if it is always like this. We had a platter of shrimp & lobster for 2--it was around 43.00 and included salad and a beer or margarita.

There is a small area across the street where you can buy souveniers. They are pretty reasonable. There is also a small spa there and I had a one hour massage for 28.00! It was not a fancy spa but it was well worth the 28.00! They also do facials and manicure or pedicure.

We had a great time! We are owners at the Sunset Beach in Cabo but we really like how small and charming the Pueblo Bonito Mazatlan was. We are going to stay at Emerald Bay in October and we will visit the Pueblo Bonito Mazatlan again for the day!

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rochester Hills, MI
15 reviews 15 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed April 15, 2009

I was there 9 nights in March 2009. 7 of those was thru a RCI exchange and 2 thru doing the Time Share presentation. I thought it was an excellent place with a great beach and pool. The activities were some of the best I've seen at a timeshare place. The service to the pools and beach was great. The food was good. Couple of drawbacks was you had to get up early to save a chair on the beach under a hut. Otherwise you were sitting on your towell with out any shade. When I mean early, i mean like 7 am. Also, I thought the maid service did not do the best job of cleaning. Just things like the bath tub were not cleaned that well and the floor always looked dirty. But, if you had a different maid, different experience I guess. Also, we kept the doors open to our balcony all night and listened to the ocean waves as we fell asleep. Very peaceful and the view was gorgeous. I would recommend this place again especially if you can get it on an exchange.

  • Stayed March 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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central Wisconsin
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2009

Just returned from a wonderful week at Pueblo Bonito Mazatlan. Our group of four couples - "50 somethings" that like to have fun.
The hotel....is very charming, rooms w/ a mexican flair. Room 323 has an exquisite view of the sunset through the palm trees. The rooms were clean, staff was helpful and the beds were not the horribly hard uncomfortable things we've experienced in the past. Much time was spent joking with our waiters at the pool as they brought us buckets of refreshments. Although we did not eat at the restaurants on site, we enjoyed poolside sandwiches and snacks which were excellent.
Our first day - we went to the 90 minute timeshare presentation at the P. B. Emerald Bay....warning in advance we would not be purchasing any timeshare. They adhered to the 90 minutes and we were rewarded for our efforts with certificates allowing us to enjoy many cocktails at the pool during the week.
We have been to Mazatlan many times, staying at other resorts including the Hotel Playa Mazatlan......we enjoyed this one MUCH more and would definitely return.
The kitchenettes were used...we purchased fresh shrimp on the beach - 1 kilo for about $13 USD......There are 2 brothers that sell shrimp right on the beach each morning.
Munchkins across the street was a fun place. We dined at the Purple Onion and would not return. Just down the beach is "Chilie's pepper".....great breakfast, overlooking the ocean, fun staff.
Shopping: our favorite place is the Designers Bazaar, which is located down near the Hotel Playa in the golden zone. They have lovely things (decorative things for the home), not the cheap touristy type of items. Also have nice resort wear. We've purchased many items from them for years and are very happy they are still there.

Of all our stays in Mazatlan, we enjoyed this resort the most. The Pueble Bonito Emerald Bay is definitely a more luxury resort, but we enjoyed the charm, hospitality and location of this one much more. This staff was the best.

As a note about the Mexican people.....we left our camera in a plumonia riding from the MEGA to the hotel......we returned to the mega (supermarket). Our driver was not there, we talked w/ the other drivers and also the concierge at the Pueblo Bonito. Of course we could not expect to see it again, but it didn't hurt to make the effort. Two days later - the concierge called the room, the driver would be there between 8-9 AM to return the camera.
He was there........
and very appreciative of our show of gratitude!

  • Liked — location, beautiful grounds, staff,
  • Disliked — nothing
  • Stayed February 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 4, 2009

This has been our family spot for about 15 years. We always go back around the same time (between late March and mid-April) for 1 week and the weather is always great! Pueblo Bonito is great because the rooms are spacious, clean and they have a large area which includes two pools, spas and restaurants. It's great for families. The also have a lot of activities during the day such as pool volleyball, bingo and other games. We find that the beach is usually great to swim in, and there are several big palapas for shade. They even offer a happy hour in the afternoon. The food is pretty good as well, but there is a lot of fabulous restaurants in town and for a much better value. The location is a little bit outside of downtown but not nearly as far as Emerald Bay. It's a quick taxi or bus ride. We love going every year!

  • Stayed March 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlsbad, CA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 28, 2009

We spent a week at Pueblo Bonito after 3 days at the Marina El Cid. We liked the Marina better because of the layout and room size but Pueblo Bonito was charming. We were able to avoid the time share presentation and glad we did. Although walking anywhere you have to do the same. In the historic district you are free from this insanity.

The grounds of PB are very nice, workers very friendly. Mateo at the pools is particularly friendly and gives you a good warning when happy hour starts. Happy hour could be longer.

The Deli is superb. Tried to avoid it at first but once tried the peanut butter cookies was hooked. Good sandwiches-but pricey. There is a carmel looking candy with nuts called a Gloria which was incredible.

The spa was funky-not very clean and not very warm. Avoid it unless they get new filtration system.

The internet cafe was priced a bit high-both for Mexico and for those of us staying there. It would be nice to have a break on the price if you are staying at the hotel.

Getting around from the hotel is easy. Busses are 8 pesos and can take you everywhere. A great place for a massages is next to Mary's Cafe (think it's called Mayo) which is diagonally across and south of the El Cid ask for Maaree or Jackie. Both do great deap tissue massages. Good training and only $30 for an hour.

There are a lot of wonderful resteraunts-two of the best is Topolo in the historic district ( 620 Constitution) and Aree lui lui's (behind the Shrimp Factory near Panchos). The latter has very fresh an inexpensive Lobster. The only negative is at night the hostess does a low key time share sell.

Overall, Mazatlan is a nice place to visit. Reminds me of older Mexico when people were nice and friendly and resteraunts were inexpensive.

Oh a good place for breakfast about a block or two south of PB is Loco Locos. It's right on the beach and breakfast is $3.99. And great coffee Rico's Cafe-near Mary's I mentioned above.

  • Liked — the Deli
  • Disliked — the Spa and front desk could be friendlier
  • Stayed January 2009, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 21, 2009

First trip to Mazatlan and just loved the beauty, culture, people and food! This hotel while not exactly luxury was really delightful. We booked on a timeshare swap thru RCI and were really pleased with our exchange. Room with small kitchen and seating area was large, very clean with no housekeeping or maintenance issues. The beds need replacing (yes, we had the feather matress toppers over the pillow tops) but they were lumpy and hard. That's our only negative and we can usually find a few things that could be improved.

January weather was nighttime 50's to daytime high 70's and always windy. Worked for us in that our tanning days are over. We needed jeans and jackets most days and every night and were thankful we read your reviews and were prepared. So many visitors were not. We have previously visited Cancun, Alcapulco, Cabo San Lucas and San Jose del Cabo, Merida, Mexico City and Puerto Vallarta numerous times.

We've decided we prefer Maz to all of the above. The employees at PB Maz are truly delightful and I wish I could name them all here. Loved the painting ceramics (one of the most unlikely things I would ever thought our group would do) two afternoons. Celbono who runs the ceramics is wonderful at the little touch ups! The food is good but we have agreed - not great. The Fiesta night buffet was all fried and could be purchased at any American fast food restaurant. Really NOT good. Maybe the salads were ok if you eat raw onion in everything! We tried many of the restaurants recommended on this site and all were very good in their own ways. It's not American food so you need to love it for what it is.

Don't miss the square where Pedro y Lola's is located on Friday or Saturday night and eat outside if at all possible, it's even worth the wait. Everyone who had been there agreed it is the best food in Maz and the prices are very reasonable. The square comes alive and is really fun and the jazz is great!

Only REAL NEGATIVE - lots of reviewers have told you that the timeshare presentation at BP Emerald Bay is not high pressure. Owning two timeshares I can honestly tell you this was rude and offensive with Trent, the salesman using foul language on four occasions. Emerald Bay is going to be beautiful some day when complete but we knew immediately we don't go to Mexico to stay at the Ritz, you can do that in the U.S. If that's what your looking for, Emerald Bay may be for you. With two of us touring, we make well more than $25. per hour each so three hours of our limited vacation time was a huge waste! We had planned on staying the day and visiting their spa but after that man finally slowed and we walked away we just about ran to the entrance and took a taxi rather than staying on that property a minute longer. Awful, awful experience! Another visitor at PB Maz took the tour and after complaining about the salesman got $400.00 credit at PB Maz so If you hate that tour as much as we all did, complain and get all you can for your trouble. I only wish we had the patience to complain at the time, we just wanted off the property!

Back to the good part. Timeshare salesmen on the street weren't really a problem a FIRM - "No - Gracias" and they will leave you alone. Last resort, "we are leaving this afternoon or in the morning". We rode the bus into town three days and really enjoyed the experience and it's very easy. Open air cabs are fun once or twice but they get old with the fumes in traffic. We drank the water and ate the ice in all the restaurants with no problems.

Finally, we would have been very happy just sitting on our balcony (Rm 421) watching the palms sway and the surf roll. The grounds and pool are lovely and the people watching is great. The beach was active even at 70 degrees and firm wind. We will definitely revisit PB Maz even though it is a challenge to get there from Dallas (7 hours) one way, it was worth the time. We were thankful we had not landed in a Cancun like resort that is more American than ethnic Mexican. Mazatlan feels real and it's fun!

  • Liked — Great location within property and great view of pool and ocean.
  • Disliked — Large palm leaves blocking a good deal of the view.
  • Stayed January 2009, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pueblo Bonito Mazatlan

Address: Avenida Camaron Sabalo 2121 | Sinola, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Bar / Lounge Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Mazatlan
#4 Romantic Hotel in Mazatlan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pueblo Bonito Mazatlan 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
Escape for an unforgettable getaway to Mazatlán's exciting Golden Zone, where new discoveries abound in this idyllic 400-year-old city. Authentic Mexican style unites with modern amenities at this Mazatlan resort. Each suite at the Pueblo Bonito Mazatlán comes with an ocean view and amenities to meet your every expectation. Availably activities include sport fishing, golf, tennis, or any number of nearby beach and water activities. ... more   less 
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Also Known As:
Pueblo Bonito Mazatlan Hotel Mazatlan

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