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“Paradise!!” 5 of 5 stars
Review of Pueblo Bonito Mazatlan

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Pueblo Bonito Mazatlan
3.5 of 5 Hotel   |   Avenida Camaron Sabalo 2121 | Sinola, Mazatlan 82110, Mexico   |  
Hotel amenities
Ranked #6 of 76 Hotels in Mazatlan
Polson, Montana
1 review
1 helpful vote 1 helpful vote
“Paradise!!”
5 of 5 stars Reviewed April 3, 2014 via mobile

We have been owners at Pueblo Bonito for 25 years. We look forwards to our visit every year. We were teachers and came every spring break. Now that we are retired we continue to visit to see the friendly faces and big smiles on the familiar employees. A beautiful resort with excellent restaurants and incredible pools. Stay here when you visit.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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570 reviews from our community

Traveler rating
    324
    158
    52
    25
    11
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Hubbard, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2014 via mobile

very nice place very friendly workers great atmosphere and love the activities directors, Samuel & Cindy and Fermin. Been coming here every year since 1993 and will keep coming as long as able. The food at all the restaurants is terriffic and the view from Cilantros is the very best sunset I have ever seen.

Stayed March 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 2, 2014 via mobile

I love this place people are so friendly its like a second home the beach is beautiful the only problem is the internet is way to expensive it should be free other then that it is perfect please keep it friendly oh you should also allow smoking atleast on the balconies

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, WI
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 31, 2014

We are here for a week and love this resort, but their wi-fi policy is a real deal breaker. They have no free wi-fi or internet access, anywhere, (although their website says they do in common areas), and if you want it, you must pay a whopping 14 dollars a day for the slowest, most inconsistent service I've ever encountered. You get dropped constantly and its really hard to connect.

Honestly, I simply can't understand why an otherwise wonderful hotel would want to rip off and frustrate their guests like this. It would cost them nothing to provide free wi-fi. Most of the cheaper hotels do. Had I known this, I might have seriously considered going elsewhere, like Torres Mazatlan, which is a very comparable property nearby that DOES offer free wi-fi. Get with it Pueblo Bonito. Find some other way to squeeze a few dollars more out of your guests! And upgrade your system.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haines, Oregon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2014

I was skeptical of what our experience was going to be for such a low all inclusive price. To my surprise it was an excellent experience. The food at each restaurant was excellent. Food quality and selection was good. Service pool side and beach side was excellent. Staff was friendly and on top of it. I would highly recommend this all inclusive experience.

Room Tip: All of the rooms have an ocean view. I would have been disappointed if I got a ground floor without...
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burbank, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 30, 2014 via mobile

It's a nice place to relax. Make sure wham you book vacation with travel agency let them call to the hotel reservation desk to reserve a room what you want. Otherwise when you are not going to have the room what reserved. This is not only my experience. A lot of my friends complain about this. Go this place and believe me you will be happy.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2014 via mobile

We booked a trip for Spring Break rather late in the season and our travel agent suggested Pueblo Bonito Mazatlan as it fit within our budget and had non stop flights. We had never been to Mazatlan. We took our teenage daughters and said we were going to unplug for a week. We had a great time hit mostly because of the great employees at PB Mazatlan!! It was relaxing and entertaining and we will definitely be back again!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pueblo Bonito Mazatlan

Address: Avenida Camaron Sabalo 2121 | Sinola, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#8 Family Hotel in Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pueblo Bonito Mazatlan 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
Escape for an unforgettable getaway to Mazatlán's exciting Golden Zone, where new discoveries abound in this idyllic 400-year-old city. Authentic Mexican style unites with modern amenities at this Mazatlan resort. Each suite at the Pueblo Bonito Mazatlán comes with an ocean view and amenities to meet your every expectation. Availably activities include sport fishing, golf, tennis, or any number of nearby beach and water activities. ... more   less 
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Also Known As:
Pueblo Bonito Mazatlan Hotel Mazatlan

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