We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“I love Pueblo Bonito” 5 of 5 stars
Review of Pueblo Bonito Mazatlan

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Pueblo Bonito Mazatlan to your Saves list
Pueblo Bonito Mazatlan
3.5 of 5 Hotel   |   Avenida Camaron Sabalo 2121 | Sinola, Mazatlan 82110, Mexico   |  
Hotel amenities
Ranked #2 of 76 Hotels in Mazatlan
Certificate of Excellence
Hubbard, Oregon
1 review
1 helpful vote 1 helpful vote
“I love Pueblo Bonito”
5 of 5 stars Reviewed April 2, 2014 via mobile

very nice place very friendly workers great atmosphere and love the activities directors, Samuel & Cindy and Fermin. Been coming here every year since 1993 and will keep coming as long as able. The food at all the restaurants is terriffic and the view from Cilantros is the very best sunset I have ever seen.

Stayed March 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

922 reviews from our community

Traveler rating
    610
    211
    62
    26
    13
See reviews for
291
237
14
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed April 2, 2014

I love this place people are so friendly its like a second home the beach is beautiful the only problem is the internet is way to expensive it should be free other then that it is perfect please keep it friendly oh you should also allow smoking atleast on the balconies

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, WI
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 31, 2014

We are here for a week and love this resort, but their wi-fi policy is a real deal breaker. They have no free wi-fi or internet access, anywhere, (although their website says they do in common areas), and if you want it, you must pay a whopping 14 dollars a day for the slowest, most inconsistent service I've ever encountered. You get dropped constantly and its really hard to connect.

Honestly, I simply can't understand why an otherwise wonderful hotel would want to rip off and frustrate their guests like this. It would cost them nothing to provide free wi-fi. Most of the cheaper hotels do. Had I known this, I might have seriously considered going elsewhere, like Torres Mazatlan, which is a very comparable property nearby that DOES offer free wi-fi. Get with it Pueblo Bonito. Find some other way to squeeze a few dollars more out of your guests! And upgrade your system.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haines, Oregon
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2014

I was skeptical of what our experience was going to be for such a low all inclusive price. To my surprise it was an excellent experience. The food at each restaurant was excellent. Food quality and selection was good. Service pool side and beach side was excellent. Staff was friendly and on top of it. I would highly recommend this all inclusive experience.

Room Tip: All of the rooms have an ocean view. I would have been disappointed if I got a ground floor without...
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burbank, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 30, 2014

It's a nice place to relax. Make sure wham you book vacation with travel agency let them call to the hotel reservation desk to reserve a room what you want. Otherwise when you are not going to have the room what reserved. This is not only my experience. A lot of my friends complain about this. Go this place and believe me you will be happy.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2014

We booked a trip for Spring Break rather late in the season and our travel agent suggested Pueblo Bonito Mazatlan as it fit within our budget and had non stop flights. We had never been to Mazatlan. We took our teenage daughters and said we were going to unplug for a week. We had a great time hit mostly because of the great employees at PB Mazatlan!! It was relaxing and entertaining and we will definitely be back again!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRASILIA
Top Contributor
217 reviews 217 reviews
27 hotel reviews
Reviews in 42 cities Reviews in 42 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed March 28, 2014

Glad we chose to stay a few days here. Excellent clean and comfy room overlooking the beach (not the pools). Laidback atmosphere, not for picky urban sophisticates. Old town center 20 minute taxi ride (40-80 pesos). The staff, like most Mexicanos, are congenitally friendly.Don´t forget to leave a good tip for your maid in the envelope provided. Did not eat in the hotel but at the Fish Market restaurant virtually opposite. If you don´t care for fish they have luscious rib eye on the menu (165 pesos).

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to Pueblo Bonito Mazatlan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pueblo Bonito Mazatlan

Address: Avenida Camaron Sabalo 2121 | Sinola, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Mazatlan
#2 Family Hotel in Mazatlan
#3 Romantic Hotel in Mazatlan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pueblo Bonito Mazatlan 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
Escape for an unforgettable getaway to Mazatlán's exciting Golden Zone, where new discoveries abound in this idyllic 400-year-old city. Authentic Mexican style unites with modern amenities at this Mazatlan resort. Each suite at the Pueblo Bonito Mazatlán comes with an ocean view and amenities to meet your every expectation. Availably activities include sport fishing, golf, tennis, or any number of nearby beach and water activities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, BookIt.com, Orbitz, Hotels.com, Cheap Tickets and Odigeo so you can book your Pueblo Bonito Mazatlan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pueblo Bonito Mazatlan Hotel Mazatlan

Owners: What's your side of the story?

If you own or manage Pueblo Bonito Mazatlan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.