We returned to Pueblo Bonito Mazatlán, where we'd stayed a number of times, after an absence of several years. It was hot and humid, so we stuck around the resort, passing the time most agreeably, eating, drinking, sleeping, reading and swimming. Although charming and human scale, the resort is getting a little worn around the edges: However, major renovations will begin soon. Meanwhile, the views from our rooms, the service, Cilantro's Restaurant, the birdlife, the sunsets and the swimming beach were all exactly as we remembered them. We visited sister resort Emerald Bay a couple of times, with its outrageous (in a good way!) pools, over the top landscaping and terrific Sunday champagne brunch. Our two guests were thrilled and thanked us repeatedly for inviting them to come with us to Mazatlán. We had all signed up for the All-Inclusive Plan in advance, which is being heavily promoted these days. Although great pains were taken during check-in to make sure we understood the plan's parameters, we were never advised that two of the restaurants on offer, Angelo's and Kelly's Bar, would be closed for renovation -- we found this out the hard way -- and that there would be no "theme nights" because it was still low season. I plan to contact management about this major failure to disclose. I suspect the staff members themselves are not kept up-to-date. That, and given that many other questions we asked about the surrounding area were met with blank stares, makes me suspect that the resort needs to ramp up their training program. Nonetheless, we love Pueblo Bonito and plan to check out their hotels in Cabo.
- Official Description (provided by the hotel):
- Escape for an unforgettable getaway to Mazatlán's exciting Golden Zone, where new discoveries abound in this idyllic 400-year-old city. Authentic Mexican style unites with modern amenities at this Mazatlan resort. Each suite at the Pueblo Bonito Mazatlán comes with an ocean view and amenities to meet your every expectation. Availably activities include sport fishing, golf, tennis, or any number of nearby beach and water activities. ... more less
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- Also Known As:
- Pueblo Bonito Mazatlan Hotel Mazatlan