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“We love Pueblo Bonito” 5 of 5 stars
Review of Pueblo Bonito Mazatlan

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Pueblo Bonito Mazatlan
3.5 of 5 Hotel   |   Avenida Camaron Sabalo 2121 | Sinola, Mazatlan 82110, Mexico   |  
Hotel amenities
Ranked #6 of 76 Hotels in Mazatlan
Gig Harbor, Washington, United States
Top Contributor
90 reviews 90 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
“We love Pueblo Bonito”
5 of 5 stars Reviewed March 17, 2013

We have been going to Pueblo Bonito Mazatlan since 2002 and we always return because it's beautiful, comfortable and has wonderful service. All the staff is happy to help with any needs and the restaurants have good food and great service. Cilantros is open air, on the water and is a great place to have a nice meal and watch the sunset. All the rooms face the water and all have balconies. It was built in 1987 so it's a little older but it's spotless and is very Mexican in style.

Room Tip: All rooms face the water and have a balcony. Rooms on the 3rd or 4th floor in the older section have...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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572 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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  • German first
  • Spanish first
  • Any
English first
PEARLAND,TEXAS
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 14, 2013

The resort is nice,, but is getting a little tattered. The staff is wonderful,, no request too great,. We had some issues with our suite,, A/C had to be serviced when we checked in,, Television had to be swapped out for one that had a working remote

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ketchikan, AK
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2013

We have been to Pueblo Bonita three times now and have loved each and every time. It is not a young party crowd and is far enough out of the busy town that is is nothing but relaxing. The employees are kind and helpful and the location couldn't be better. We fished each time with Charleo at the El Cid marina. Not a fancy charter boat, he runs a small panga. If you don't need the amenities of the bigger boat, he is the man. We consistently out fished the bigger boats and the trip was very affordable.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 11, 2013

Still here, but wanted to say we just had the best breakfast we´ve had on this vacation thus far. Eggs benedict, way to go!! The resort is nice and the service is impecable. Everyone here will bend over backwards for you. The rooms are a little outdated which we thought due to the age of the property but other than that no concerns. Location is excellent and the beer across the street at La Chuperia is the coldest in town. Grand kids come next week so there goes our peace and quiet.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 11, 2013

We moved to this hotel a few years back because our friend started working here. We absolutely love Pueblo Bonito! Just like all of Mazatlan the employees are very friendly. The rooms all have kitchens or kitchenettes. There's two pools, one with activities throughout the day. They have a special drink every day that is two for one. If I were going to complain about anything it would be that the hot tub is only lukewarm. It's a great place to stay and I can't wait to go back next Feb!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkansas
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 9, 2013

Due to health and age we feel we can't return next year. It was very hard to say good bye to the great staff at Cilantos. They are a great bunch. I don't want to name names because I will forget someone. Angel thou has been our special bar tender for years. They all greeted us as family when we arrived and gave us hugs and tears with our adious. They will know us as the Presidente and Kahlua night cap drinkers. There is no place that says mexico better than PBMaz.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delburne, Alberta, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 4, 2013

We have just returned from spending 2 weeks at Pueblo Bonito Mazatlan. This time share property was a pleasant experience. The location was perfect; staff amazing and the food was delicious. I had a couple of health issues while there, and could not say enough about the care I received from the hotel medical staff and the hospital to which they admitted me to.
Our room was comfortable enough, but could have been a bit more updated.
Would defintely go back.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayra P, General Manager at Pueblo Bonito Mazatlan, responded to this review, March 6, 2013
Dear Debbie,

We appreciate your comments and taking the time for reviewing us, it's a pleasure for us to make guests like you feel safe and comfortable. Hope to see you soon!

Best Regards,

David Tussi, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pueblo Bonito Mazatlan

Address: Avenida Camaron Sabalo 2121 | Sinola, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#8 Family Hotel in Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pueblo Bonito Mazatlan 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
Escape for an unforgettable getaway to Mazatlán's exciting Golden Zone, where new discoveries abound in this idyllic 400-year-old city. Authentic Mexican style unites with modern amenities at this Mazatlan resort. Each suite at the Pueblo Bonito Mazatlán comes with an ocean view and amenities to meet your every expectation. Availably activities include sport fishing, golf, tennis, or any number of nearby beach and water activities. ... more   less 
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Also Known As:
Pueblo Bonito Mazatlan Hotel Mazatlan

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