We have been owners for some time and always paid our maintenance fees in a timely manner. This unit, #222 is a junior suite. All 52 weeks are owned, that =='s about $20,000+ per year. We have been happy with our unit in the past but this year is was way below acceptable.
The smell of mold was awful in the unit and along the halls outside of many of the units. There was visible mold on the sofa where someone had left a wet garment or towel. Dust bunnys were flying out of the AC unit, and the drapes were smelly and badly soiled. The mattresses were extremely lumpy and sunken where people would sit on the edge of them. An added thick mattress pad was a feeble attempt at making them more comfortable but they were just awful. I had to sleep across the bed to find any comfort. The lady that was our housekeeper was fantastic; she had a smile and a look of love that I will never forget. She was a very hard worker and always had a smile.
The restaurants: Paloma was for breakfast, the food was acceptable and the service was outstanding. The food and service poolside and along the beach was very good and the service was outstanding. Angelos was over priced and under cooked,don't waste your money. Go across the street to Pancho's. Cilantros the food was fairly good and the service was good; unfortunately my husband became quite ill from the food. We both ordered the seafood pasta which did not list oysters as part of the ingredients. My husband is allergic to oysters and he exhibited symptoms of having eaten oysters. Fortunately they were mild.
We probably won't be going back to PBM as there are so many other places to see that will give a better experience to us.
- Official Description (provided by the hotel):
- Escape for an unforgettable getaway to Mazatlán's exciting Golden Zone, where new discoveries abound in this idyllic 400-year-old city. Authentic Mexican style unites with modern amenities at this Mazatlan resort. Each suite at the Pueblo Bonito Mazatlán comes with an ocean view and amenities to meet your every expectation. Availably activities include sport fishing, golf, tennis, or any number of nearby beach and water activities. ... more less
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- Also Known As:
- Pueblo Bonito Mazatlan Hotel Mazatlan