After reading hundreds of reviews, I felt Hotel Playa would be the best resort for my 6 yr. old grandson & myself. I made the PERFECT choice!! We visted in May and have already reserved for November; just can't stay away! I can't say enough good about this hotel; the staff were friendly (thank you Rodolfo & Concierge Elizabeth for all your assistance). The ocean-view room was spotless, and I can still hear the peaceful sounds of the waves (fabulous sunsets!). Firm beds, which I prefer. The all-inclusive? Delicious breakfast (we were usually too full for lunch), Italian restaurant's food is to die for, Casa Roberto was also excellent! I don't understand complaints about the AI - perfect for families spending most of their time at the resort! The beach was clean & much nicer than a resort down the way (just a couple jelly fish to contend with), plenty of chairs and Palapas. I was leary of leaving my grandson at Kid's Club alone; no worries, the staff watch over the children like they are their own. It's very safe & secure, as is the entire resort. My grandson loved it, even tho he couldn't speak Spanish with the other children. Zipline, caves to explore; there was so much to do & not enough time in the day! We enjoyed the shows; Carribean & Mexican, and a delicious BBQ. My only regret: we had to leave too soon.....I cried (at 62) because I didn't want to leave! 7 nights instead of 6 next time. Requested room 3006 again; it was perfect for us. Oh BTW, let your kids know the cartoons are in Spanish :-) He got used to it real quick tho, and didn't complain :-). Can't wait to get back to Hotel Playa, and will never stay anywhere else again!! Now I understand why people keep coming back year after year to the very same hotel. It doesn't get any better than this, in my opinion! Thank you, everyone at Hotel Playa, for an unforgetable Mexican experience!
An ocean view in the tower would be my choice again!
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 2, 2013
Dear valued guest (imissMaz)
Report response as inappropriate
Let me begin by saying that I love your screen name, and second that by thanking you for taking the time to post such a wonderful comment. I am excited to hear that we have one the opportunity to have you visit us again and continue to create unforgettable experiences for you and your family, my only regret is that I do not believe I had the chance to meet you personally, please feel free to contact me if I can be of assistance. We will continue to strive for excellence and new additions that will make your stay at the end of the year be full of brand new experiences.
Lance T. Vient, BSM/MKT
General Operations Manager
Hotel Playa Mazatlan
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.