We have just returned from our fourth stay at Hotel Playa Mazatlan. We stayed in room #5001 from 1/14/2013 departing 1/25/2013.
First of all, I want to rebut the preposterous review submitted on January 14, 2013, that rated the cleanliness of this hotel a 2. That is absolutely ridiculous. Hotel Playa Mazatlan is spotless. There is not a time of the day when there are not employees sweeping and mopping every walkway throughout the hotel. The hotel's private beach is groomed every morning. The service is excellent. Not perfect, but excellent. We have yet to find a more perfect spot to lounge on the beach and be served where we sit. There is no more perfect swimming beach for our age bracket (mid 50's) and for children. The waves are gentle. The beach is shallow. There are beach merchants hawking their wares but they are not allowed on the hotel's private area and they respect your wishes if you simply say "no gracias."
5001 is the best room we have ever stayed in, not only at Hotel Playa Mazatlan but anywhere. It has a wrap-around view from east to west that includes a view of the entire Malecon, the lighthouse, all the way to a view of Isla Venada to the west that appears to be a stone's throw away. We are early to bed, early to rise people, and this room was simply perfect. We watched the sunrise from our balcony while doing morning stretches and exercise and also the sunset while sipping beer or tequila, relaxing after a day exploring downtown and relaxing on the beach. I seriously doubt that there is a more perfect room for a couple in all of Mazatlan. The room included a small kitchen with microwave, stove top, fridge, sink, dishes, silverware etc. It included 4 beers, 4 bottles of water, and soft drinks restocked every day for no extra charge. The bathroom was nothing spectacular (no jacuzzi / jetted tubs) but efficient and there was (as advertised) an amazing view of the islands. The bed was comfortable. The room had air conditioning that we never used. Another nice touch is the automated blinds on the outside of the wrap-around windows. They literally shut out all light and combined with closing the sliding glass doors and the doubled curtains shut out almost everything including the lapping waves. We love sleeping to the pounding surf so we never utilized this accommodation fully, but at high season or during Carnival, we imagine this feature comes in handy.
We visited the old town market every few days and bought papayas, pineapples and limes. Combined with pastries purchased at Panama the evening before, we had no need to go to breakfast, although it certainly didn't stop us from having late breakfasts / early lunches at Panama, El Tejibane, Angelina's or Lauren's (I believe my wife has a bit of Hobbit in her).
5001 is the perfect romantic refuge / honeymoon suite. We walked out on our balcony naked whenever we pleased. It was that private. You can nearly jump into the surf from the balcony. there is no need to leave your room for days, yet, with that wrap-around balcony, you are essentially lounging on the beach.
Pancho's, the best restaurant in all of Mazatlan, in our opinion, is just steps away by beach or street, as is Lizart, our all time favorite Mazatlan jewelry store. Many, many excellent restaurants (Panama, El Tejibane, Margarita's, Mr. Lobster, Gringo Lingo, Raggio, and on and on are within a short walk. Old Town is a 50 peso pulmonia ride away, or you can take a frequent bus for much less. That is why we stronly recommend that you do NOT book the all inclusive option at Hotel Playa Mazatlan. The food is passable, but not on par with the fantastic restaurants strewn throughout this wonderful city. La Terraza is certainly one of the most romantic atmosphere's of any restaurant in Mazatlan, but we recommend that you have drinks and enjoy some dancing in the evening after dinner at Pancho's or Topolo or 100 other excellent options.
We love Humberto and Alfredo, the beach waiters who have been serving us since our first visit over a decade ago.
If you are looking for a romantic escape, you owe yourselves a stay in boutique suite 5001, Hotel Playa Mazatlan. It may be cliche, but it doesn't get any better than this.
If you can't get room 5001 or are on a bit of a budget, book an ocean front room for under $100...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Valued guest (Tanzio_it)
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I am writing to thank you not only for your posting, but what sounds to be years of loyalty to our destination and property. I am deeply touched by your comments and willingness to defend our standards as per other client’s comments. It is notable that you have taken the plunge into Mazatlan culture and traveled in and around the city to find new places and opportunities. I will point out that gastronomy is one of the selling points for the destination as we boast over 300 different restaurants and close to 70 various styles of cuisine from around the world. So I feel that your recommendations are the same I would give to a friend looking for a new place to eat. I will though take note on your comments about our kitchen as we will continue to strive to perfect it, in the hopes that during your next stay you will enjoy the meals we have in house. Please do not hesitate to contact me direct if I can be of service during your next stay, but it sounds like you have already made an election as to what room you would like to have.
Best Wishes and Safe Travels,
Lance T. Vient, BSM/MKT
General Operations Manager
Hotel Playa Mazatlan
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.