We were pleasantly surprised with the accommodation we found at the RIU Mazetlan, having stayed at many all inclusive properties in Mexico and the Caribbean, we felt that the RIU surpassed our expectations, especially for the price paid.
The rooms were spacious and immaculately kept, as was the rest of the resort - someone is constantly polishing, or cleaning, or sweeping. The service was really unparalleled, there was nothing we asked for that wasn't accommodated right away. The staff was pleasant, courteous and extremely hard working.
Yes, there were a lot of local on the weekend, and yes - like other people they even brought their children, who behave like children, this being a family resort - I believe that must be expected. If you are truly looking for some quiet child-free time, the beach was always quiet deserted. Or there are always adult only resorts, but yes this one was extremely child friendly.
The food considering the quantity that must be produced was quite good, we had some fussy eaters with us, and they were always able to find something. Was it find dining? Absolutely not. Giant buffets never lend themselves to gourmet cuisine, it's is just not possible. The reservation restaurants were moderately better, Bamboo being the best.
All in all, we thought this was a great place for a family to stay, the beach and pools are beautiful. One little word of caution, a person in our party was stung by a Jelly Fish while wading in the water, she was told by the staff to put ice and lemon on the sting - which seemed to help and by the next day was not suffering. If you have small children, this is perhaps something to keep in mind.
- Official Description (provided by the hotel):
- * Opening summer 2009 * 12 km / 7.45 miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 m2 / 16.15 sq. yards of lush gardens * 10 km / 6.2 miles from various shops * 12 km / 7.45 miles from Mazatlan * 32 km / 19.87 miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more less
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- Also Known As:
- Riu Emerald Bay Mazatlan