My boyfriend and I vacationed here in January. It was his first out of country vacation so I wanted to pick a good hotel for a good first impression of Mexico. We LOVED it. All the rooms having ocean view was such a beautiful treat, spectacular view. Food was pretty good (although we did have to bring our own ketchup haha.) and drinks were great to. We loved the little mini bar in our room. It is a big resort and we found you do wait a few minutes for your drink orders at times, nothing excessive and was expected. My other stays in different resorts I found the employees much more personable but I'm assuming that this being as big of a resort as it was that the workers probably don't have near as much time to get to know you. However Pancho who was at the lobby bar during our stay was FANTASTIC, best bartender I've had worldwide. And the lady at the sportsbar was absolutely wonderful to. The elevators a little slow and the vendors on the beach were intolerable!! But those are our few complaints. We will be staying here again in the future. Thank you Riu for making my boyfriends first vacation and our first together as a couple so beautiful and enjoyable!
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