This is a relatively new hotel. Spotlessly clean, in beautiful, safe surroundings. I would definitely return here for another holiday. Very reasonably priced, and good value for $. I stayed on the 5th floor with a spectacular ocean view. I like the fact that they have 2 main pool areas. One is lively and upbeat; the other quiet and more relaxing. The beach area is very nice, though I found there were too many vendors on the beach. Yes, they stay behind a barrier, but there are so many, they block the view of the ocean, which is why I was there. My daughter and I are both vegetarians and we found the food choices to be quite good, though I thought the Riu Caribe in Cancun did seem to have a larger selection to choose from. All the staff were very nice, although we did have one negative experience at the Mexican a la carte restaurant, where the maitre d was unnecessarily rude because we were 5-10 minutes late for our sitting. He could have rescheduled us politely if it was such an inconvenience; instead, he allowed us to enter begrudgingly. We basically thought about it for a minute or two, then left for the buffet. I did inform management, in writing, but received no response. As I said, I would definitely return, but after that I would not if I encountered any more rude staff at this hotel.
- Also Known As:
- Riu Emerald Bay Mazatlan
- Riu Emerald Bay Hotel
- Official Description (provided by the hotel):
- * Opening summer 2009 * 12 km / 7.45 miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 m2 / 16.15 sq. yards of lush gardens * 10 km / 6.2 miles from various shops * 12 km / 7.45 miles from Mazatlan * 32 km / 19.87 miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more less
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