First off lets begin with the good. The resort itself is beautiful, lots of beach chairs, lots of pool chairs. The place is spotless, and the staff are amazing and friendly and very hard working. Hats off to Pedro, Jorge, Tomas, and Felipe, they made my day each and every day. My bar fridge was always stocked, and that was a good thing because I relied on bottled pop and water!
Now for the bad....if you rate your establishment as a 5 star, then you should provide 5 star food and beverages. While there is plenty of food, the food is sub par. Breakfast was good, lunch and dinner, the same everyday. The a la cartes are not, they are just another buffet. The liquor is the cheapest that they could buy and it tasted that way, the wine absolutely disgusting, coffee, if you can call it that, was just colored water. The beds are so very hard and not very comfortable. I have nothing against children, but they were every where. Why could they not have an adult area, and enforce the no children rule for the adult area.
If you can get this resort on the cheap then I would suggest going there, but be prepared to go to mega or walmart and buy your favorite alcohol and keep it in your room. 10 minute walk at the end of the beach are some fabulous restaurants and I would suggest eating there or at some of the establishments in the golden zone. We had our best meal at Roys!! But if the price difference is within $100 go to a better hotel and really enjoy the all inclusive experience. Would I go back only if it was dirt cheap, because I would have to eat all my dinners elsewhere.
We stayed at Riu Vallarta a while back, and their food and drink were much better than Emerald Bay. So I hope that the Riu realize that they will lose business by cheaping out!
- Official Description (provided by the hotel):
- * Opening summer 2009 * 12 km / 7.45 Miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 M2 / 16.15 Sq. Yards of lush gardens * 10 km / 6.2 Miles from various shops * 12 km / 7.45 Miles from Mazatlan * 32 km / 19.87 Miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more less
- Reservation Options:
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- Also Known As:
- Riu Emerald Bay Mazatlan