My husband & I just got back from Mazatlan, Mexico. Feb 8th. ' 2013 Stayed at this beautiful 5 star resort -RIU EMERALD BAY.... The big/spacious hotel is very impressive & super clean. not to mentioned all the super friendly stafff and the guard that seems to work 24/7 to make sure everything is to each guest expectations. Bravo !!! All rooms are ocean view & its amazing first thing when you woke up looking at your veranda room with this spectacular view of the beach and the palm trees. It's so relaxing & the view is truly breath taking. I'll say its close to touching heaven. Indeed a paradise....Foods are abundance and just so fantastic. We hope someday we can also try to stay at RIU EMERALD BAY Resort in a different Caribbean location, as we surely enjoyed our stay. We brought home precious sweet memories of RIU... Orest / Vilma - from St. Albert, Canada

Me and my husband stayed here for a week. It was very clean, and felt safe. We had a great time. The shows at night were a nice option to have as entertainment. Only complaint would be house keeping was coming to our room after 2, and was sort of a nuisance to not have your room cleaned by the morning. Other than that, drinks great food as awesome!!

Went to the Riu Emerald Bay January 28th, 2013 - February 5th, 2013, and loved it.... I have been to 10 different Riu's in the past and loved them all and this one did not disappoint.

Pros: the resort itself, it was beauitful, the beach is wonderful to go for long walks, even went for a swim in the ocean, it was cold at first, but once your body adjusted it was awesome. I love the food, remember it is a buffet... My husband thought the lunch buffet was a little repetitive... But it is lunch? We went to the Mexican and Italian a la cartes, both were fine.

Rooms where clean and comfortable, we also were lucky to get a suite which was incredible....

The thing I liked the most was the staff... Everyone and I repeat everyone were amazing, friendly, accommodating and welcoming... The front desk especially Erica Engel the marketing manager, the pool bar staff especially Fabain and Arturo and all of the entertainment staff. We thought the Variety Show that the entertainment crew put on was one of the best that we have seen.

We took advantage of the Cerritos bus into town twice, once to the Mega and then to Walmart the next night. We also did some souvenir shopping the night we went to Mega, it was a short walk from Mega and it was fun to walk up the Main Street.

Cons:

The first two days it was cold.... But that is not Mazatlan's fault just Mother Nature and even though the entrainment staff is amazing I think there can be more activities at night time before the shows etc...

However my biggest complaint is the dessert, there is to much Flan type desserts... Everything bounced... Lol


I would definitely recommend the Riu Emerald Bay in Mazatlan... We loved it!

Well, to start off with, the food was amazing! I especially loved the fresh fruit, the fresh peanut butter, the fresh chocolate, the ice cream, and the guacamole. These people cook amazing food! Secondly, the resort was beautiful and there were always people going around and cleaning it. The staff was extremely friendly as well. Larisa, Regina, Fernando, Raymond, Alex, and Ernesto were some of my favorite staff there. The cleaners did an excellent job of cleaning not only the rooms but the whole place. The drinks were some of the best ive ever had including the beer.Ask Alex or Ernesto in the theatre room for any shot and you wont be disappointed. If anyone wants to know the zipling/tequila tour was awesome thanks to Roberto. The papparazzi was amazing with his camera and i would definetely encourage everyone to book a photo shoot. Thanks to everyone who works there for an amazing one week vacation.