We are a family of two adults and two young teens who just got back from the Riu in Mazatlan. We had a great week! I can't say enough about how clean it is. The rooms, the public bathrooms, the pool areas - all immaculate! The food in the buffet restaurants has abundant choice and is delicious. The staff are so very friendly and most of them speak passable if not fluent english. The front desk is very helpful and open to your requests (we got extra pillows, a cot, and one gentleman helped me translate the ATM machine). We didn't do any excursions because the resort was fun and relaxing all on it's own!
Our favorite bits: The beach at this resort is huge - always chairs available. The sand is great, and there are no rocks at all (only sand) in the ocean for hours of swimming and boogey boarding. The sports bar was great for watching the Superbowl! The staff was amazing and all the rooms have a view of the ocean. The shows were fun and the entertainment staff were great. Amazing sunsets!! My 14 yr old son went para-sailing and loved it. Our kids were too old for the kids activities, so perhaps a teen club or the odd teen activity would have been fun.
What we weren't so happy with: although there was no smoking inside the hotel, it was hard to find a spot at any of the pools where you could breathe fresh air. It would be nice if one of the pool areas was smoke-free. Any drink requiring a syrup (daquiris, slush margaritas, etc) seemed to be made with aspartame, so I switched to Gin and Tonic.
If we were to do it again: We were on the 4th floor, but I would have enjoyed the view from a bit higher, I think. We never once stayed up till the disco opened (11pm) because we were exhausted from all the ocean playing, but I would be interested to check that out. I also would have brought some school supplies from Canada to give to some of the friendly staff and vendors we met.
- Official Description (provided by the hotel):
- * Opening summer 2009 * 12 km / 7.45 miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 m2 / 16.15 sq. yards of lush gardens * 10 km / 6.2 miles from various shops * 12 km / 7.45 miles from Mazatlan * 32 km / 19.87 miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more less
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- Also Known As:
- Riu Emerald Bay Mazatlan