Our Thanks to Salvador and Erika and all their Wonderful Staff for making our pre Xmas 2 week holiday so Special to us. There are so many happy staff at the Emerald Bay that management is sure doing good job. thumbs up..to All...from Abraham who booked us in, to Manual who helped us on check out/flight..Wow.. any many many others.
We booked Direct with RIU Class, and were welcomed back with many specials, which made us feel so very Welcome. Flight with West Jet.
Room: A Master Jacuzzi on 20th floor. 2 decks, with Fantastic view and Sunsets..even included terry robes,besides all the other extras like inside and outside jacuzzi,s. wow wow.
Food: Wonderfully,,,anyone who says food is recycled is completely out of it.. We had so much good variety, from shrimps to turkey to the best bbq. ribs ever.. Bakery items fantastic..you name it, they have it. 10 flavors of ice cream.. yogurt, Vegy shakes that are unreal. The Lady who makes the omelets to order ,is the best ...she knows how to do it RIGHT.
The Steak House is now an Itallian , and really just another buffet, but still very good. We skipped the Asain., but enjoyed the Mexican. the service and dinner were great..not so much the Canadian's with there 2 babies and poor manners... Oh well.....
Drinks/Bars: What great drinks and service. From full in room fridge to the nice lobby bar., to swim up pool bar (and yes they Try to kid the kids out..but rules change some days..watched the guard play ping pong for days instead of watching the pools, a child could have drowned).
Tip a little.. we did so to even the ground gardeners. you will see more smiles. Bar service was fantastic..Fabian,Gladys,Edger and so many many others.
Entertainment: Still like the Mexican best. this time it was done on the beach..wow.. Vegas ,Caribean and Mama Mia are great. We were SO impressed with the Grease show..as not the RIU Dancers,most were the Annimatiion crew,, what a Great job they Did.....
We skip, mr. and mrs. Riu nights..too roudy..lol
Spa: Massage,to DIE for...... these ladies are registered, unlike other beach tent deals., and the 2 hot tubs are nice.
Security: one previous review mentions No security on beach.... this is NOT true. There is lots of Security at nights, we watched from deck, and could see them... plus the motion sensor lights going on and off . plus in day we say some people being asked to show their Wrist bands to prove they belong . We felt very safe at all times..
We truly Enjoyed meeting lots of wonderful people from Mexico,USA,Canada and some other countries. even the Young Nations who had a "break the Ice" get together while we were there. They sure Had FUN...
WE will RETURN to the Riu Emerald Bay and will recommend it to all our Friends and family.
Well Done Riu !!!!
Joyce and Victor
SunWing sell off.gets you the lowest floors. Pay a little more and go Higher for better view and q...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.