My husband and I as well as sister and friend all went to the Riu Emerald Bay November 2012. The weather was nice. The grounds and views were very nice. The sand on the beach was nice. The food was plentiful and drinks overflowing. The service was nice and really did go out of their way several times to make you feel special and priviledged.
I had read reviews about some complaints such as too many locals, slow and limited elevators and vendors on the beach. All those issues were in fact very true. They did not bother me so much though. The one issue I had was the City Tour. They take you around to high priced stores where vendors pressure you to buy their products. Then you are taken to the cliff divers and are almost forced to pay the divers. One couple on the tour refused to pay the divers and they harassed us and followed us back to the bus and were yelling at the tourists saying that they do not work for free. It was the worst part of my trip by far.
Overall the hotel was nice. We only paid $900 for a week, all inclusive, air and hotel and taxes. If I was to pay 5 star prices I would have actually been disappointed but because I did not expect too much, I was happy overall with my vacation. I would not go back however as I was not overlly impressed.
- Official Description (provided by the hotel):
- * Opening summer 2009 * 12 km / 7.45 miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 m2 / 16.15 sq. yards of lush gardens * 10 km / 6.2 miles from various shops * 12 km / 7.45 miles from Mazatlan * 32 km / 19.87 miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more less
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- Also Known As:
- Riu Emerald Bay Mazatlan