the resort is new and big and beautiful..the staff are great but could use a little more polish..they try but the place according to the staff has been running below 30% occupancy for some time now..a little different from other properties we have been to..we walked in and felt like we were the only ones here..they only use half of the buffet space as there are only a few of us here..the staff get a little bored and certainly their tips are way down due to the lack of people so it is tough for them to stay overly bubbly but they still do a great job..no rush for pool loungers as most of them remain unused through the day..they are quick to say that it is sad so many tourists feel unsafe and do not come here as the only trouble here has been between the drug dealers themselves..i'm from winnipeg, manitoba and there are places in my small canadian city that i stay away from as well due to gang related violence..but i still would say it's a safe place even though it's the murder capital of canada..we are here till jan 30, so if you have a question email me and i will try to answer it for you..hot during the day and around 15 at night..
- Official Description (provided by the hotel):
- * Opening summer 2009 * 12 km / 7.45 miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 m2 / 16.15 sq. yards of lush gardens * 10 km / 6.2 miles from various shops * 12 km / 7.45 miles from Mazatlan * 32 km / 19.87 miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more less
- Reservation Options:
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- Also Known As:
- Riu Emerald Bay Mazatlan