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“Very quiet and relaxing, excellent location” 5 of 5 stars
Review of Casa Lucila Boutique Hotel

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Casa Lucila Boutique Hotel
4.0 of 5 Hotel   |   Olas Atlas 16 | Colonia Centro, Mazatlan 82000, Mexico   |  
Hotel amenities
Ranked #2 of 76 Hotels in Mazatlan
Canim Lake, British Columbia, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very quiet and relaxing, excellent location”
5 of 5 stars Reviewed April 14, 2013

Stayed at Casa Lucila for 7 days and did not regret it! Would stay again.
Location is perfect - right on the ocean, with amazing views, and only minutes from the Historical Centre.
Loved the Conchita Room we stayed in on the top floor! Room is extremely spacious and bathroom is huge with its own balcony. You cannot help but feel opulent in a room of that size. The only negative is that the room opens onto the pool area (shared by all rooms in hotel) with no private area that is dedicated to the room. So if you wish to sit in front of your room next to the pool, get ready to share. We were lucky that we were the only ones there for most of our vacation, but I do not think it would be the same in the busy season. First two days there were other guests on the same floor in Lupita room, and it felt like we were intruding on their pool time and vice versa,...If there would have been guests in that room the whole time, we probably would not have used the pool as much. There is also only 5 suntanning chairs for 8 rooms, so this could prove to be a problem if you are there in busy season.
We had a great time and pool area to ourselves most of the time since we came in April at the end of the season. My only complaint - pool was a bit cool for my taste, and even if the staff was there every morning diligently cleaning the pool, the tiles looked dirty, mostly because grout and even tiles were missing in some areas of the pool. Pool definitely needs some maintenance.
Cleaning lady was extremely diligent, making the suite spotless everyday, but have forgotten to replace the shampoo and conditioner in our room the whole time we were there, and I did not know how to ask her for more since I cannot speak spanish and she could not speak any english.
Best part about the hotel, is the Water's Edge restaurant at the hotel. All of their food is amazing and their staff is extremely nice and will deliver to your room! Also very important - they have traditional American/Canadian breakfast - eggs and bacon with potatoes and toast, mmm - can't start the day any other way!
In short, I would recommend the hotel.

Room Tip: Conchita and Lupita rooms are on the toop floor right at the pool area - best location if not a busy...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaLucila, Manager at Casa Lucila Boutique Hotel, responded to this review, 4 weeks ago
Dearest Selena,
Thank you for the honest review! Our pool has definitely undergone some serious thorough cleaning renovations. We've completely retiled the entire pool which unfortunately took a few days to do so we needed to close off the entire rooftop area. I'm happy to say that the pool is ready and waiting for your next attendance.
Please do not hesitate to ask the reception desk members for more amenities as we do not want you to be without shampoo!
Wishing you well,
Sophia
Hotel Manager
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78 reviews from our community

Traveler rating
    68
    5
    3
    2
    0
See reviews for
3
48
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Vancouver, British Columbia, Canada
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 14, 2013

If you are looking for a private stay then this hotel is for you. We had the rooftop balcony and pool to ourselves for the entire week. The hotel is in a great location near old town Mazatlan with excellent views of the ocean and a secluded beach right on your doorstep. This is the best choice for couples looking to avoid the busy resorts, you will not be disappointed.

The rooms are spacious and immaculate, the cleaning and maintenance staff clean the room, rooftop patio and pool every day, up keeping the entire space to perfection.

The restaurant in the hotel, The Waters Edge Bistro is amazing with great food and extremely friendly staff that speak excellent English.

Only one minor con, the pool needs work, a few tiles have fallen off and the grout has gone from white to a dirty yellow/brown. The pool has a pigeon problem, we were visited by about 20-40 pigeons throughout the day. They come because they know there is fresh drinking water in the pool, the problem is they sit on the pools ledge and crap all over it. The hotel maintenance staff clean this every morning however the ledge gets dirty throughout the day. There are some plastic owls on each side of the pool in an attempt to ward off the pigeons however I did not see a single pigeon fly away because of the owls.

Room Tip: Stay in Conchita, huge room, huge bathroom and right on the top floor with easy access to the roofto...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaLucila, Manager at Casa Lucila Boutique Hotel, responded to this review, 4 weeks ago
Dearest Chris,
Thanks for the shout out! We absolutely agree that those pigeons are the most Annoying creatures ever! We've tried everything... from putting spikes near the edges of the pool (did not look attractive) to the owls (tried & failed) as well as putting a net over the railing so birds don't come on down to our area. Needless to say, we get them occasionally but are still trying to come up with a solution so they do not return. We'd love to hear any possible solutions you may have!
I am happy to say that since you have visited us we have completely redone the pool and there are no more fallen tiles. We'd love for you to come back and we'll make sure to have the Conchita room ready for you once more for another relaxing trip!
Wishing you the best,
Sophia
Hotel Manager
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New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 1, 2013

This is the second time that I have been to Casa Lucila and I must say that this is one of my favorite hotels to stay at. Every time I arrive, I am always greeted with such a friendly and accommodating staff! Each time I need to get away from my hectic work, I now know the place to go. I'm able to get away from the hustle and bustle and escape to a serene location.

When in doubt, pick Casa Lucila. Such a great space, great location and great people!

Room Tip: I would pick the Lupita room.
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaLucila, Manager at Casa Lucila Boutique Hotel, responded to this review, 4 weeks ago
Dearest SocMan,
Thanks for coming back and giving us another fabulous review! We really enjoy your visit each time you come so please let us know when you will be back and we'll get you set up in the Lupita room with your favorite drink in hand.
Best,
Sophia
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntington, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 25, 2013

My husband and I visited Casa Lucila for five days in March. It was our first visit to Mexico and we couldn't have had a better time. The hotel's location in the historic center of town was fantastic for visiting the cultural sites, shops and market. The rooftop deck lounge chairs overlooking the Pacific Ocean were amazing (like being on the beach without the messy sand!) and restful. The room was spacious, immaculately clean and the bed comfy. The staff were all extremely friendly and helpful (we were able to schedule massages and pedicures) and the restaurant in the hotel was a nice plus.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaLucila, Manager at Casa Lucila Boutique Hotel, responded to this review, 4 weeks ago
Dearest MPBoccard,
Thank you for the fantastic review! We pride ourselves on our staff as they are the fabric of our boutique hotel so thank you for the shout out to them. We hope you and your husband decide to come back again soon and we'll get you scheduled for another massage and pedicure!
Many thanks for the review,
Sophia
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2013

Casa Lucila was a great choice to stay in Mazatlan...quite a nice experience!
We came here for our honeymoon 15th February for 5 nights. My husband and I stayed the principal room "Conchita". Very serene, well located by the pacific ocean in a calm Street, great service and friendly staff.
Rooms are in their best of conditions with a huge bathroom
Simply, a perfect place to enjoy the best sunsets ever seen...we would definitely stay here again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaLucila, Manager at Casa Lucila Boutique Hotel, responded to this review, 4 weeks ago
Dearest Elinor,
Thank you for the shout out to Mazatlan's beautiful sunsets! We are so proud to be able to offer our guests a magnificent view from the rooftop by our infinity pool. We hope you come back again soon and enjoy a second honeymoon!
Many thanks,
Sophia
Hotel Manager
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Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 16, 2013

We stayed at Casa Lucila in late January 2013 for 10 days. If decor is important to you, then I would not suggest this place. It is extreme modern.....no pictures on the walls in the rooms, just large rooms with a greyish feel....nothing to suggest Mexico and it's vibrant colorful decor. The wind off the ocean was so cold and strong that we had to keep the window/ sliding door closed all the time and couldn't sit on the deck at all. Nobody else used their decks. So we were enclosed in a dark high-cieling room with closed windows. Also the railing on the deck is not see-through, so you couldn't see the view at all from your room unless you were standing up. There was no small table with 2 chairs to eat lunch or breakfast, so we had to sit on the beds. The desk area was freezing and doors were left open to allow people to get to the elevator so there was a constant freezing wind and we had to rush up to our rooms to get warm. However, if great showers are important to you, along with a first-rate non-Mexican restaurant, then you would like this place. We prefer rustic elegance.

Room Tip: For the price, it was not worth it at all.
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  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaLucila, Manager at Casa Lucila Boutique Hotel, responded to this review, 5 weeks ago
Dearest Emma,

I’m so sorry to hear you didn’t enjoy your stay with us back in January 2013, and of course we try to learn from everyone's review and to improve where we can. We agree we are very modern and try to keep things minimal. When we restored this property back in 2005, we wanted to keep it in its original European facade which unfortunately does not have a very "Mexican" feel and lacks the vibrant colorful decor. We try to be different from most of the hotels here in Mazatlan and appreciate the honesty you provided us with your remarks.

I agree that we may not fit everyone's style but hope that if you come back to Mazatlan that hopefully it will be during a warmer month as January can be quite chilly. Should you ever decide to come back to visit Mazatlan, we hope you will stop by for a drink or two with us. Thank you for the honest review.

Best,
Sophia
Hotel Manager
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Montreal, Canada
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 25, 2013

need a place to stay and we came to lucilia in mazatlan. really nice rebuilt 5 years ago, nice feel to this hotel, room is really nice and big, bed is comfy, bathroom big , nice shower. the staff are really nice ( refreshing to see ), great location in the old mazatlan area.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaLucila, Manager at Casa Lucila Boutique Hotel, responded to this review, 4 weeks ago
Dearest pacinicdn,
Thank you for the friendly review! We are so happy you made it all the way down to Mazatlan from Montreal. We are happy to hear from you and hope to see you again soon!
Best,
Sophia
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa Lucila Boutique Hotel

Address: Olas Atlas 16 | Colonia Centro, Mazatlan 82000, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 76 Hotels in Mazatlan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Lucila Boutique Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
Mazatlan's #1 luxury boutique hotel is located within walking distance to the Historic Center. Casa Lucila Hotel Boutique provides guests with sweeping Pacific Ocean view, while being within a short walk to the area's art galleries, restaurants, nightlife, and boutiques. ... more   less 
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