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“Great people in a great location!” 5 of 5 stars
Review of Casa Lucila Boutique Hotel

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Casa Lucila Boutique Hotel
4.0 of 5 Hotel   |   Olas Atlas 16 | Colonia Centro, Mazatlan 82000, Mexico   |  
Hotel amenities
Ranked #3 of 76 Hotels in Mazatlan
Huntington, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Great people in a great location!”
5 of 5 stars Reviewed March 25, 2013

My husband and I visited Casa Lucila for five days in March. It was our first visit to Mexico and we couldn't have had a better time. The hotel's location in the historic center of town was fantastic for visiting the cultural sites, shops and market. The rooftop deck lounge chairs overlooking the Pacific Ocean were amazing (like being on the beach without the messy sand!) and restful. The room was spacious, immaculately clean and the bed comfy. The staff were all extremely friendly and helpful (we were able to schedule massages and pedicures) and the restaurant in the hotel was a nice plus.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaLucila, Manager at Casa Lucila Boutique Hotel, responded to this review, September 20, 2014
Dearest MPBoccard,
Thank you for the fantastic review! We pride ourselves on our staff as they are the fabric of our boutique hotel so thank you for the shout out to them. We hope you and your husband decide to come back again soon and we'll get you scheduled for another massage and pedicure!
Many thanks for the review,
Sophia
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    75
    5
    3
    3
    0
See reviews for
3
52
10
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2013

Casa Lucila was a great choice to stay in Mazatlan...quite a nice experience!
We came here for our honeymoon 15th February for 5 nights. My husband and I stayed the principal room "Conchita". Very serene, well located by the pacific ocean in a calm Street, great service and friendly staff.
Rooms are in their best of conditions with a huge bathroom
Simply, a perfect place to enjoy the best sunsets ever seen...we would definitely stay here again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaLucila, Manager at Casa Lucila Boutique Hotel, responded to this review, September 20, 2014
Dearest Elinor,
Thank you for the shout out to Mazatlan's beautiful sunsets! We are so proud to be able to offer our guests a magnificent view from the rooftop by our infinity pool. We hope you come back again soon and enjoy a second honeymoon!
Many thanks,
Sophia
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 16, 2013

We stayed at Casa Lucila in late January 2013 for 10 days. If decor is important to you, then I would not suggest this place. It is extreme modern.....no pictures on the walls in the rooms, just large rooms with a greyish feel....nothing to suggest Mexico and it's vibrant colorful decor. The wind off the ocean was so cold and strong that we had to keep the window/ sliding door closed all the time and couldn't sit on the deck at all. Nobody else used their decks. So we were enclosed in a dark high-cieling room with closed windows. Also the railing on the deck is not see-through, so you couldn't see the view at all from your room unless you were standing up. There was no small table with 2 chairs to eat lunch or breakfast, so we had to sit on the beds. The desk area was freezing and doors were left open to allow people to get to the elevator so there was a constant freezing wind and we had to rush up to our rooms to get warm. However, if great showers are important to you, along with a first-rate non-Mexican restaurant, then you would like this place. We prefer rustic elegance.

Room Tip: For the price, it was not worth it at all.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaLucila, Manager at Casa Lucila Boutique Hotel, responded to this review, September 16, 2014
Dearest Emma,

I’m so sorry to hear you didn’t enjoy your stay with us back in January 2013, and of course we try to learn from everyone's review and to improve where we can. We agree we are very modern and try to keep things minimal. When we restored this property back in 2005, we wanted to keep it in its original European facade which unfortunately does not have a very "Mexican" feel and lacks the vibrant colorful decor. We try to be different from most of the hotels here in Mazatlan and appreciate the honesty you provided us with your remarks.

I agree that we may not fit everyone's style but hope that if you come back to Mazatlan that hopefully it will be during a warmer month as January can be quite chilly. Should you ever decide to come back to visit Mazatlan, we hope you will stop by for a drink or two with us. Thank you for the honest review.

Best,
Sophia
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 25, 2013

need a place to stay and we came to lucilia in mazatlan. really nice rebuilt 5 years ago, nice feel to this hotel, room is really nice and big, bed is comfy, bathroom big , nice shower. the staff are really nice ( refreshing to see ), great location in the old mazatlan area.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaLucila, Manager at Casa Lucila Boutique Hotel, responded to this review, September 20, 2014
Dearest pacinicdn,
Thank you for the friendly review! We are so happy you made it all the way down to Mazatlan from Montreal. We are happy to hear from you and hope to see you again soon!
Best,
Sophia
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
vancouvers
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 8, 2012

Great location in Old Mazatlan.
Sunsets are the best in town
Great staff. Amazing rooms.
Close to everything in the historic district. (5 minute walk)
The restaurant in the hotel is excellent (waters edge)

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaLucila, Manager at Casa Lucila Boutique Hotel, responded to this review, September 20, 2014
Dearest Caia,
I love the prompt review! It was sweet and to the point. We appreciate the shout out to our sunsets here in Mazatlan. We are very proud to have the opportunity to share the view with our guests each and every day - whether the sun is coming up or touching down. We hope to see you back here as we've recently updated our restaurant menu.
Many thanks,
Sophia
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2012

my fiancée and i stayed at casa Lucila for 3 nights in August we arrived very early and unexpected in the morning and they got our room ready in half an hour, it so happens that it is very low seasons and we were the only ones in the hotel. We had exceptional service and thoroughly enjoyed our stay, the owners were lovely and even took my finance to the Dr and translated for us after she had a bout of a bit of bad food! (not from the hotel) rooms were very clean and the pool overlooking the ocean is very relaxing! would go back to Mazatlan and stay there in a heart beat!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaLucila, Manager at Casa Lucila Boutique Hotel, responded to this review, September 20, 2014
Dearest Nathan,
Thank you for the great review! October is definitely low season for us so when we are able to make accommodations we absolutely do. I hope that you both decide to come back to visit us in Mazatlan at any point from Australia! Hopefully another visit to the doctor is not in the cards but if need be, we'd take you guys again in a heartbeat to help you out.
Thank you for sharing the beautiful pictures!
Best,
Sophia
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
washington state
Top Contributor
99 reviews 99 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 6, 2012

I stayed at this hotel in September, on arrival my room was over 90, the temp dropped to 87 3 hours later, I stopped at the desk, they said yes it is a hot day. By morning, the temp had dropped to 82. Not ideal sleeping temp. Other than this the hotel is beautiful, food excellent, staff very friendly. Would stay again, but not in the summer months.

Room Tip: Ocean front is awesome
See more room tips
  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaLucila, Manager at Casa Lucila Boutique Hotel, responded to this review, September 16, 2014
Dearest Sungirl,

Thank you for the honesty in your review! We wished we could've provided you with a better stay and we too agree that September can get VERY hot! For us, it's the humidity that really puts a damper in our day. Hopefully we can see you back here for a visit during the Winter or Spring months as the weather is absolutely perfect during that time. Should you decide to stay in the summer with us, we'll make sure to leave the A/C on for you the whole day.

Best,
Sophia
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa Lucila Boutique Hotel

Address: Olas Atlas 16 | Colonia Centro, Mazatlan 82000, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 76 Hotels in Mazatlan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Lucila Boutique Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
Mazatlan's #1 luxury boutique hotel is located within walking distance to the Historic Center. Casa Lucila Hotel Boutique provides guests with sweeping Pacific Ocean view, while being within a short walk to the area's art galleries, restaurants, nightlife, and boutiques. ... more   less 
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