My partner and I just returned from a 3 week stay at the Dolphin Cove Inn. This is our 7th time that we have returned to this hotel and asked if we would go back --- I would not hesitate to say YES YES YES. The reason that we like this facility is that it is a boutique hotel -- it is not a 5 stair hotel; probably by Canadian standards it would be a 2.5; so if you are looking for a luxurious room this would not be the facility for you as it is a bit dated but it does have character that we like and it is clean!
What this hotel does have that rates as a 5 star is its staff ---they CARE, they are efficient, they know how to provide good customer service. An example of those people would be -- two servers in the Paradise Restaurant (Chris & Hugo) - they provided us with exceptional service daily. There is the gardener who toils endlessly and provides the best landscaping in Manzanillo. The landscaping at this hotel far exceeds the two resorts on either side of itt. There is the general manager, Cynthia, who quietly and efficiently sees that our needs are being met and ensures we are happy. This is what makes us want to return to the Dolphin Cove.
When I reflected about what improvements could be made or what I needed to make my stay better, I would have to say one more bath towel each day (we only got 3) and more consisent and better internet. Now I am being "petty".
Our heartfelt thanks to the Dolphin Cove Inn -- once again, we have returned home to Canada feeling rested and like we had a vacation.
- Official Description (provided by the hotel):
- Dolphin Cove Inn offers affordable and ideal Manzanillo hotel vacation lodging accommodations and is the perfect Manzanillo Mexico vacation destination for your Mexican Riviera vacation. Manzanillo is ideally located in the Mexican state of Colima just between Puerto Vallarta and Acapulco on the Pacific Coast of Mexico. Manzanillo vacations have become very popular in recent years as this Mexico Riviera vacation spot is now one of the most important tourist resorts in all of Mexico. ... more less
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- Also Known As:
- Dolphin Cove Hotel Manzanillo
- Dolphin Cove Manzanillo